About Us
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.
Our inclusive culture promotes a creative, innovative, and collaborative environment that helps drive our globalization strategy.
About the Role
Architects compile customer business and technical requirements into a solution architecture and project/program definition. They provide technical leadership and oversight during all stages of the project/program delivery. This includes advising the project team and customer on implementation approach, strategy, integration, deployment, and adoption of standard methodologies ensuring that the customer realises long-term value from the deployed software.
In addition to the customer-facing work, architects also play a vital role in the continuous improvement of our internal tools and process
Responsibilities
- Work closely with customers to understand their requirements, and craft a solution that will meet their needs and provide long term, sustained value
- Leading the prioritisation of activities by working closely with customer teams as well as AppDynamics colleagues (Project managers, Consultants, Sales Engineers, Sales and Customer Success)
- Lead all technical aspects of customer engagements to ensure that implementations go according to plan, and customers get maximum value
- Develop a collaborative culture with our product, support and engineering teams. Provide valuable feedback from the field to help build exciting features and functionality
Success Behaviours (What does success look like?)
You think strategically, and plan for long term success for AppDynamics and the customer. They think of creative approaches to tackle traditional problems in large organizations.
What we’re looking for in you!
- Customer-facing experiences such as a pre-sales or consultancy or similar
- Experience with the entire software development lifecycle
- Requirements gathering, and writing design documents at both technical and business levels
- Experience in at least 1 technical domain (Cloud technologies, containers & micro services, DevOps, automation, service management, etc)
- Preferably experience with infrastructure design aspects, including high availability and disaster recovery
- Experience with estimating technical effort, and building quotes, proposals or statements of work
- Deep technical skills in at least one core language environment e.g. Java, .Net, NodeJS, PHP etc.
- The ability to build significant relationships and lead customer engagements
- Ability to influence, advise customers and peers on the best approach
- Continuous improvement attitude
Certifications
- Bachelor degree in Computer Science, Mathematics or similar, or equivalent technical experience
- ITIL Foundation certification (preferred)
- TOGAF or similar architecture certification (preferred)
Benefits
If the award-winning culture at Cisco AppDynamics is not enough to entice you, here are some more reasons that would make you excited to get out of bed and raring to go each morning:
We are passionate about supporting our team to achieve their goals, so you will have a lot of opportunities to attend training and conferences. In those training, you will learn new skills to stay up to date with the latest technologies and soft skills to unleash your potential.
Moreover, we offer competitive compensation, generous paid time off policy + 5 extra days for volunteering, private health care, pension, maternity and paternity support, employee stock purchase, other perks such as: mobile phone, gym and much more.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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