Business Operations Analyst

Who We Are

Today’s challenging business environment is more than that – it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.

The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by maximizing the power of technology, the best of business processes and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and leverage the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

What You’ll Do 

Managing an end-to-end process of regional Technology costs from receiving invoices through to invoice validation, billing, financial reporting and analysis. Compare provisioning orders to invoices to determine the authenticity of all technology expenses. General ledger reconciliation and basic budget analysis on technology costs trending against budget. Assist in assessing the efficiency and effectiveness of business processes, undertake process re-engineering and change management. This role needs to build a strong business partnership with key stakeholders internally, and externally with vendors/carriers. The ideal candidate will have an accounting/finance background with experience in telecom, Colocation or Cloud billing, whether directly or indirectly. Good communication and interpersonal skills. Candidates should be very analytical.

 

Who You Are

We’re seeking a talented and experienced:

  1. Bachelor degree in Business Admin/Finance or Accounting or equivalent experience
  2. A minimum of 2-3 years experience as a Billing Analyst;
  3. Able to demonstrate that you have an accounting/finance background with technology billing experience would be highly regarded;
  4. Strong quantitative analysis, problem-solving, and research skills
  5. Strong organization skills & time management skills
  6. Strong communication skills and ability to interact well with peers, management teams in a multi-cultural environment.
  7. Ability to multi-task, high energy, and a self-starter
  8. A good team player with a strong sense of responsibilities and a can-do culture
  9. Must be proficient in Microsoft Excel, (v-lookup, pivot tables, sort) macro is a plus
  10. Bilingual is a plus

 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.

We adopt digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

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