ADMINISTRATOR

Date Posted:

2020-11-16-08:00Country:

United KingdomLocation:

Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PR, UK.We take the wellbeing of our staff and stakeholders seriously. During the Covid-19 pandemic, Chubb continues to ensure that our customer premises, assets and people remain safe and secure. Every Chubb employee will work within government guidelines to minimise interaction and maintain social distancing, on our own premises and beyond. To that end, our talent acquisition team and hiring managers will utilise phone and video interviewing to ensure candidates remain safe whilst receiving the best possible interview experience.

Chubb now has an opportunity for an Administrator to join the Fire Consultancy team in Blackburn. The main goal of this role is to provide an efficient administration service to ensure that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.

What will I be doing as an Administrator – Fire Consultancy?

• Proactive management of outstanding job-orders, service and call outs
• Extensive customer liaison to resolve queries
• Proof reading and production of risk assessment documentation
• Daily invoicing of fire consultancy orders
• Preparation of reports and weekly KPI information

To be successful in this role you will:

• Possess prior experience of customer service in a high-volume environment
• Demonstrate a professional attitude and exemplary customer service skills
• A strong eye for detail
• Have a good level of IT literacy

What can we offer you?

• Competitive salary
• 24 days holidays plus bank holidays
• Generous pension scheme
• Employee scholarship scheme
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

More about us:

Creating solutions for people and our planet, our company values are our absolutes – RESPECT, INTEGRITY, INCLUSION, INNOVATION & EXCELLENCE. We work and win together, while never compromising our values.

Chubb Fire & Security (a Carrier Company) is one of the most recognised fire and security brands in the world. For over 200 years, our mission has been to make the world a safer place by protecting our customers with essential systems, equipment and services. From digital CCTV surveillance and intruder alarms to fire detection and suppression systems, we provide a full range of innovative products and services to customers, including most FTSE 100 companies.

We welcome applications from talented Administrators, Customer Service Coordinators, Customer Service Administrators, Sales Support Administrators, Order Processors and Customer Service Advisors who live within a commutable distance of Blackburn, Darwen, Accrington, Rossendale, Burnley, Clitheroe, Chorley, Leyland and Preston.