About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
This is a great opportunity for someone who wants to develop their career with the experience of working in a blue-chip US multinational technology company, based in our London offices.
You will be part of the London Field operations team the core hours of work are Monday to Friday 9am – 6pm , working 40 hours per week, with the option to finish at lunchtime on Fridays, known as “Flex4Fridays”.
Basic level installation, decommissioning and troubleshooting problems of network equipment and circuits. Responsible for preventative and demand maintenance of the network, critical infrastructure, materials management, and becomes familiar with the company’s systems and applications. In some instances, may be responsible for the outside plant network in each geographic boundary, including metro and long-haul fibres. This role does require a 1 in 3 call out.
The Main Responsibilities
- Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials.
- Maintains tools, test sets, and electronic equipment including, but not limited to: fibre optic transmission equipment, light wave multiplexing equipment, AC and DC power equipment.
- Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. And DWDM
- Troubleshoots network equipment, removes, and replaces defective modules, tracks spares and ensures repair.
- Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
- Responsible for learning all the systems and applications required to perform the job function adequately.
- Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
What We Look For in a Candidate
- Relevant job experience including network monitoring, installation, or maintenance/repair.
- Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: transmission equipment and DWDM networking, also some knowledge of IP devices, and Outside Plant (Fibre locating, OTDR fault finding.
- Good cable and equipment install practices.
- Have knowledge of locating fibre optic cable, right-of-way, and As-Builts.
- Some data centre experience preferred but not essential.
- Must maintain site security and cleanliness.
- Must have PC skills and be well versed in Microsoft Windows and Office applications.
- Must possess the ability to quickly learn corporate databases.
- On-call 24×7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.
- A valid driver’s license.
- Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions.
Requisition #: 240974
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know
We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.
When applying for an internal role, you must:
● Have been in your current role, and employed by CenturyLink, for a minimum of twelve months.
● Confirm to your Line Manager which role you have applied for.
● Not have any current disciplinary action recorded against you.
● Not be on a current performance improvement plan (PIP).
