Credit Controller – Binder

We are looking for a Credit Controller to join the team here at Arch.

The Credit Controller is responsible for analysis and reporting of various delegated binding authorities. This includes reviewing written bordereau processing, cash collection and aged debt across all books of business in the Arch Insurance International portfolio. This role will include preparing reconciliations, liaising with brokers and their finance departments, working collaboratively with underwriting teams, preparing and generating various reports with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the London Market Credit Control team, with the role reporting to the Group Credit Control Manager in London.

Operational Excellence

• Analyse binder data from various binder systems and perform reconciliations.
• Open Market reconciliation.
• Holding meetings and working with Brokers to collect unpaid premium, resolving variances.
• Work collaboratively across credit control, cash allocation and underwriting teams to validate and collect debt or process necessary adjustments.
• Collate aged debt data for binders.
• Prepare aged debt reports for finance showing ageing bandings.
• Provide commentary and where necessary investigating to allow for issue escalation.
• Work in conjunction with other departments on any processing errors.
• Improve binder procedures and review processes.
• Other tasks where required.

• Excellent attention to detail.
• Proficient in large datasets.
• Excellent communication and interpersonal skills.
• Advanced skills with Excel and other Office applications.
• Professional in manner and presentation.
• Ability to work unsupervised, prioritise, time management skills and meeting deadlines, pro-active and team player.
• Works effectively in a team and independently when necessary.
• Knowledge of and experience with insurance policy admin systems is a positive but not essential.

• Lloyd’s experience preferable and knowledge of binders is necessary.
• Experience in improving and transforming control environments, especially around source system reconciliations.

• A degree preferable in Accounting or Maths (Minimum 2:1)

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.