The mission :
Within the Customer Management Service department, in the Sales Administration / Invoicing Department, you ensure that the contracts signed with our Major Accounts, National, International and Local customers comply with the legal, administrative and financial requirements of the company. You control and analyze all contractual elements.
Responsibilities and main activities:
Manages billing accounts
After validation, you record the contracts, amendments, orders, reports and price lists so that the customer is delivered in accordance with our commitments in the various CRM tools.
Create and update customer settings and billing data
Trigger the invoicing of Automatic Services as well as manual invoicing according to the terms agreed in the contract or in the orders.
Ensure the production and sending of invoices
Perform the necessary checks before production and sending invoices
Trigger the invoicing of Automatic Services as well as manual invoicing according to the terms agreed in the contracts or in the orders.
Ensure the processing of terminations and credit notes
Control and process termination requests in the various tools.
Ensures the processing and follow-up of requests to have in the appropriate tools.
Inter-service requests
Respond to requests from internal contacts such as sales engineers and project managers for the compliant registration of contracts and orders.
Make proposals for improvements to IS procedures and tools.
