MANAGER, TECHNICAL SERVICE

Position Responsibilities:

 

Providing problem-solving leadership on technical and quality matters relating to food can and end performance

Managing the overall technical interface between the Food Division and their customers

Support customers in all technical aspects of the business including current packages and new package development

Develop and manage technical meetings between the Company and customers to discuss ideas, issues and solutions

Interact directly with customer and internal manufacturing operations

Partner with the Company’s Sales, R&D, Engineering and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers

Extensive travel (Up to 75%) will be required to service customer needs

 

Job Requirements

Job Requirements:

 

The ideal candidate would possess the following attributes:

 

BA/BS degree in Food Science, Engineering, Packaging or a related discipline

5+ years in a packaging manufacturing environment, food production or a similar industry.

Experience interfacing with customers in a technical capacity; field testing, qualification trials, claims management, etc.

Experience with double seaming technology, various food canning equipment and troubleshooting associated problems is highly preferred but not required.

Effective communication skills are needed for this role, both verbal and written as well as the ability to interact with customers and employees at all levels of the organization.

Demonstrated ability to effectively manage multiple projects to completion

Self-motivated and eager to take the initiative; with the ability to work effectively in a team setting and as an individual

Well organized and detail oriented with good time management skills

Strong PC skills are a must, especially using Word, Outlook, and Excel.

Committed to on-going personal development and career growth

Knowledge and/or certification in Six Sigma is a bonus

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