Dover Precision Components delivers performance-critical solutions for rotating and reciprocating machinery across the oil & gas, power generation, marine, industrial, chemical and general processing markets. Comprising the Waukesha Bearings, Bearings Plus, Inpro/Seal and Cook Compression brands, our portfolio includes hydrodynamic bearings, active magnetic bearings, system and bearing protection, and reciprocating compressor valves, sealing technologies, pistons, rods and more. Each solution is custom-engineered to provide optimum efficiency, reliability and productivity, and backed by comprehensive aftermarket services. Dover Precision Components serves its global customer base through facilities in North America, Europe, Asia and the Middle East, as well as technical sales representatives around the world. Dover Precision Components is part of Dover Corporation’s Fluids segment.
Summary:
The post holder has responsibility for ensuring accurate timely and efficient shipping of items from and to the Glasgow site, monitoring and taking corrective action where necessary. Provides a high level of proactive customer service to clients and acts as a point of contact to resolve problems as they arise.
Role Purpose / Essential Duties and Responsibilities:
• Transport management from/to customers using air, road or sea freight (using nominated freight & logistics companies).
• Liaison with Dover nominated carriers and customer nominated carriers.
• Processing all aspects of import/export documents, customs entries and compliance for export and import entries and clearance through customs via Pacejet system and liaise with Glasgow Chamber of Commerce when required on documentation.
• Responsible for process compliance throughout the logistics timeline.
• Communicating verbally and via email with customers and third parties to ensure end to end targets are achieved and dispatch complies with Incoterms and customer requirements.
• Ensuring usage of incoterms / commodity code / tariff codes are accurate.
• Use of Level D security training to share knowledge and move forward on future Dover Known Consignor Status achievement (desirable)
• Responsibility for both FF and Inpro/Seal shipments.
Skills and Experience:
• Experience working for any of the main global Freight & Logistics companies.
• Experience in up to date usage of incoterms / commodity code / tariff codes.
• Experience in compliance procedure throughout the logistics process.
• Good communication and customer service skills
• Intermediate/Advance Excel skills
• Experience to Cargo Security Level D and Known Consignor status (desirable)
Qualifications:
• Further BIFA training desirable but not essential
• Numerate with good IT skills to enable analysis and preparation of metrics
• Cargo Security Level D training (desirable)
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
