SEGRO is a UK Real Estate Investment Trust (REIT), listed on the London Stock Exchange and Euronext Paris, and is a
leading owner, manager and developer of modern warehouses and industrial property. It owns or manages 8.8 million
square metres of space (95 million square feet) valued at £15.3 billion, serving customers from a wide range of industry
sectors. Its properties are located in and around major cities and at key transportation hubs in the UK and in seven other
European countries.
For over 100 years SEGRO has been creating the space that enables extraordinary things to happen. From modern big
box warehouses, used primarily for regional, national and international distribution hubs, to urban warehousing located
close to major population centres and business districts, it provides high-quality assets that allow its customers to thrive.
We are currently looking to appoint an Administrator, Property Management, Greater London to:
• Provide internal support primarily to the Estates Manager, but also to the wider Greater London Team when
required.
• Deal with invoice and purchase order administration and support the management of maintenance contracts
within the portfolio
• Provide administrative support in raising insurance claims, instructing contractors, liaising with the claim handlers
and insurance company from start to completion of the claim.
PRINCIPAL ACCOUNTABILITIES
• Respond to all general enquiries received from customers, contractors, and the general public.
• To organise estate and unit inspections as required by internal and external parties.
• To liaise with and update Customer Service Team on planned maintenance and reactive works as appropriate.
• Maintain a database of works progress to ensure they are completed in a timely and satisfactory manner.
• To instruct minor works/repairs as advised by the Estates Manager when appropriate, keeping Customer Service
Team fully advised as necessary.
• To regularly liaise with the Customer Services Team to share information and ensure communications with
customers are coordinated
• Prepare, process, and collate purchase orders and invoices as requested.
• To obtain, record and maintain accurate and up to date statutory certificates/documents e.g. EPCs, asbestos
surveys and test certificates.
• To instruct vacant building inspections as required, reviewing, and logging the monthly reports, highlighting any
issues to the Estates Manager for action.
• To be responsible for the management of the ‘key holding’ of vacant units.
• To be responsible for advising utility consultants when a building becomes vacant or is let.
• To arrange all work relating to insurance claims, working closely with colleagues to ensure the claim is logged
and providing updates on progress as required.
ESSENTIAL SKILLS AND EXPERIENCE REQUIRED
• Customer focused with excellent interpersonal skills
• Accurate with excellent attention to detail
• Structured approach and well organised
• Good written communication skills (email)
• Flexible and adaptable approach
• The ability to work as part of a team across various functions
• Numerate
• Proven intermediate Word and Excel skills with the ability to learn new IT systems
• Driving licence for Site Visits
DESIRABLE SKILLS AND EXPERIENCE REQUIRED:
• Experience of administration in property company
• Customer care experience
• Ability to work on own initiative
• Health & Safety Training
BENEFITS:
• Competitive package including competitive salary, 25 days annual leave, discretionary annual bonus,
discretionary Share Incentive Plan, private medical insurance, annual medical check-up, generous contributory
pension plan, permanent health insurance, life assurance, ShareSave scheme, health & wellbeing culture, training
and development.
HOW TO APPLY:
• If you would like to be considered for this role, please send your CV with covering letter detailing your suitability
for the role to HR.Recruitment@SEGRO.com by EOD Friday 6 August.
