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Customer Service Officer

China Construction Bank

Main Responsibilities : – Provide sales and service support to Relationship Manager in serving consolidated banking customers – Ensure that all service queries are resolved timely – Perform banking transaction & response to account enquiries – Handle general enquiries / complaints and resolve issues – Provide good after-sales support and logistics as assigned – Deliver superior quality service to customers

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4 years ago

Service Officer-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank

JOB DESCRIPTION JOB ROLE : Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT: Should have handled SO profile MBA/Graduate

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4 years ago

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