Our People and Culture (P&C) team work collaboratively to provide broad ranging expert advice and support services to our most important asset – our people! In the role of Reward and Benefits Consultant, your curiosity, technical knowledge and passion for reward will help service our employees through the management of operational queries and requests and the effective execution of important
The impact you’ll have You’ll maintain a quality data integrity process for the data analytics function for P&C You’ll maintain an efficient model for managing the reporting suite delivered from P&C You’ll have the ability to perform critical analysis of requirements to inform appropriate delivery and provisioning of reporting solutions You’ll collaborate with members of the P&C function to understand
As one of the world’s largest toll-road operators, Transurban brings people and places closer in a safer, smarter and faster way. From the technology that keeps drivers safe on our roads, to our digital channels that help them manage their accounts to engaging with our Customer Care team, Customer and Technology are involved in every step of the journey. We
The impact you’ll have Working together, you’ll provide guidance and direction to sub-contractors and other teams, to resolve and escalate system faults, conduct maintenance and restoration works You’ll act as an escalation point, and provide 1st and 2nd level support to our Traffic Control and Operations Centres – you’ll maintain applications, client operation systems, desktop equipment, server equipment, specialised systems
As one of the world’s largest toll-road operators, Transurban aims to bring people and places closer in a safer, smarter and faster way. We are customer obsessed – whether it’s the technology that keeps drivers safe on our roads, our digital channels or our Customer Operations teams, we focus on creating frictionless experiences that keep people moving. We’re always listening
The impact you’ll have You’ll manage the provisioning and removing of access to Transurban’s systems and applications, identity governance and user access reviews You’ll implement and configure Single Sign-On (SSO) and Identity and Access Management products including Okta, RSA Identity Platform and Sailpoint IdentityIQ, integrating with systems such as ServiceNow and Workday You’ll monitor incidents and service requests ensuring all
The impact you’ll have You’ll lead data-driven analytics to provide useable insights for customer experience, revenue and cost improvements You’ll lead predictive modelling and data science initiatives inclusive of building models to identify customer needs and actions, and developing customer segmentation models to support use cases across customer functional areas (Marketing, Channels, Credit & Collections) You’ll influence the Analytics Platform
Our ITS Operations Team change how we travel. Especially in Intelligent Transport Systems where the brightest ideas and most inspired engineering translate into safer, more efficient roads – to keep us moving. As a Lead ITS Operations Engineer, you’ll lead a dynamic team, monitor and maintain critical operational electronic and information technology systems ensuring the smooth and safe flow of
The impact you’ll have: Orchestrate the schedules, meetings, and events for people across the Customer Service & Revenue Services function. Liaise with a variety of key contacts both within and external to Transurban to provide a first-class experience. Ensure expenses and other financial requirements are managed effectively and in accordance with company policy. You’ll draw on your coordination and administration
Intelligent Transport Systems (ITS) Engineers change how we travel, especially where the brightest ideas and most inspired engineering translate into safer, more sustainable, and more efficient roads. At Transurban, you’ll see ITS through their entire lifecycle, from initial specification, through delivery and on to operations and maintenance. Whether supporting existing systems or developing new ones, your engineering will make communities
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