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TEAM MANAGER

Cognizant

Team Manager / Service Delivery Manager Qualification: Graduate /Post Graduate preferably MBA graduatesResponsibility: Business / Customer: – Certify controls laid down by the business to ensure successful audit by client and external party. Interact with customers (internal / external) and keep stakeholders appraised of the process performance. Create status reports for customers (internal/external). Manage and resolve escalations and issues raised

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4 years ago

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