Analyst – ECM Support

About Us

 

Olam International is a leading food and agri-business supplying food, ingredients, feed and fibre to over 19,800 customers worldwide. Our value chain spans over 60 countries and includes farming, processing and distribution operations, as well as a sourcing network of 4.8 million farmers. Through our purpose to ‘Re-imagine Global Agriculture and Food Systems’, Olam aims to address the many challenges involved in meeting the needs of a growing global population, while achieving positive impact for farming communities, our planet and all our stakeholders. Headquartered and listed in Singapore, Olam currently ranks among the top 30 largest primary listed companies in terms of market capitalisation on SGX-ST.

 

Olam Information Services (OISL) is a captive subsidiary of Olam International, Singapore offering IT Services & Global Business Services across its operations in 65 countries in Asia, Africa, EU & Americas. In Chennai, we currently have onboard more than 1000 highly motivated employees. Olam Digital has received International Innovation Award 2019 for Best Services and Solutions.

 

Olam Global Business Services (OGBS) is a captive unit that offers End to End business process and analytics solutions. OGBS currently offers its solutions in 6 Platforms: Finance, Supply Chain, People services, Risk & Market Compliance, Big Data Analytics and Business Intelligence. At this moment, OGBS is located in City of Chennai, India and provides its services to over 20 countries. Olam GBS has received Best Shared Services in India Award – 2019, by Shared Services Forum and Asia’s No.1 Shared Services in Process Improvement and Value Creation, 2019 by Shared Services and Outsourcing Network Forum.

 

Job Summary

Technical Lead for ECM is expected to support implementation of OpenText AppWorks solution, including production support, enhancements and project related work

 

Job Description

Minimum 2 years of experience on OpenText Appworks platform tools and processes – and hands-on experience in implementation of the E2E of the OpenText products for two implementations.

Candidate should have experience in preparing the HLD, LLD design documents.

Through understanding of design principles, database architecture.

Work with business resources to understand needs, elicit and document requirements and coordinate with functional and technical teams for solution design

Understand technical architecture and use of the Open Text stack : App Works, Capture center, Content Suite and ihub

Provide assessment of solution options with associated business and technology impact, along with estimates for delivery

Perform testing of solutions, including preparation of test scenarios and scripts

Log issues and maintain status in designated ticket tracking tool

Ability to work independently on assigned tasks and drive to completion

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