AR collection-Collector (Korean)

  1. Responsible for following up and monitoring account receivables and send SOA to customer and answer the query from customers regarding AR.
  2. Communicate with customers by telephone, email, and other means to ensure payment collected in time.
  3. Be a communication linkage with the order management team and escalations to the DMs and credit department for effective resolutions.
  4. Responsible for helping customers to coordinate with internal departments on any billing and payment issues.
  5. Provide quality regular reports and comments for AR status and meet targets.
  6. Responsible for team or cross-functional projects/innovations.

Job Qualifications

  • Bachelor’s degree with collection or related work experience is preferred,
  • Proficiency in Korean is preferred
  • Excellent communication skills in written and oral English.
  • Excellent communication and negotiation skills with ability to deliver results and to resolve problems
  • Excellent knowledge of PC tools, Microsoft knowledge and other IT skills, experience in Oracle and Siebel an added advantage
  • Teamwork skill is required
  • Integrity and able to work under pressure
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