Associate, Underwriting Operations – Velogica

Key duties and responsibilities

• Consult with clients, potential clients, and internal departments to understand business needs and objectives and propose solutions.
• Create, review, understand and explain client-facing reports, and analyze/summarize the results for issues that require escalation
• Understand the Velogica data model and develop the skills and tools necessary to efficiently execute ad-hoc queries in support of client or internal requests.
• Identify, propose, create and maintain processes and documentation to automate or simplify information gathering tasks and increase organizational efficiency.
• Support client integration efforts by assisting in the development and understanding of underwriting applications, rules, mapping and scoring.
• Coordination and/or execution of audits required to support operational processes.
• Perform quality control processes on periodic system updates and the implementation of underwriting rule changes.
• Adhere to all Information Security policies and best practices, including security awareness training and other information protection initiatives.
• Foster and participate in a culture of psychological safety and continuous improvement.
• Create and maintain process documentation as required.

–Required experience & competencies

Experience:

• Demonstrate and apply a combination of academic aptitude, quantitative skills, strategic and creative thinking to influence strategic direction and tactical plans.
• Demonstrated problem-solving and analytical skills.
• Demonstrated ability to understand desired business outcomes, and apply technical skillsets and problem solving to help achieve those business outcomes.
• Strong interpersonal, verbal and written communication skills.
• Highly motivated, self-directed worker capable of developing detailed tasks from abstract assignments.
• Experience creating and following a schedule, communicating status, working in a team environment and successfully contributing to business initiatives.
• Experience with accurately configuring and maintaining life insurance underwriting risk evaluations within an automated underwriting system strongly preferred.
• Competency in Excel.
• Experience with VBA preferred.
• Some experience or familiarity with querying relational databases, including 2 or more years of experience with SQL preferred.

Personal Competencies:

• Problem Solving – Identifies and analyses issues, proposes and rolls out relevant solutions after appropriate approvals.
• Communication – Knows how and when to develop/sustain a message and/or an idea (speaking and writing), uses the right tools to present information.
• Resilience – Demonstrates an ability to step back when facing difficult situations and to bounce back after a failure.
• Decision Making – Makes decisions and/or rolls out the decisions taking into account all available information.
• Accountability – Alerts, raises the critical points when needed, shoulders and corrects his/her decisions and shows responsibility regarding cost management.
• Commitment – Makes effort to bring his/her skills and uses his/her expertise to contribute to the success of the Group.
• Curiosity – Demonstrates an appetite for learning and developing his/her-self in his/her field of expertise, can develop new practices and methods in relation with his/her day-to-day work.

Digital Competencies:

• Ability to employ information: identify, recognize, record and store digital information to facilitate retrieval and use.
• Ability to access information: locate, select and retrieve digital information.
•  Ability to determine data’s quality, value, and relevance in different contexts.
• Ability to turn information into business insights, analyse trends and how to compare or combine relevant data sets.
• Apply security measures in digital environments: protect hardware, software applications, data and personal information.
• Ability to create information: generate new digital content and knowledge by organizing, integrating, adapting and applying digital information.
• Ability to identify and assess accurate sources of information.
• Ability to encrypt data.

​​​​​​​