About NCR NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.
NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally.
NCR is a trademark of NCR Corporation in the United States and other countries. Location:
Virtual anywhere in the US Position Summary The NCR Banking Professional Services Team is responsible for planning, defining and delivering projects across a variety of different NCR Banking software solutions.
Our projects are unique for every type of project depending on the customer and engagement type: solution designs, implementations, deployments, upgrades, training and consulting. The Banking Professional Services Partner will directly manage a team of professional services associates engaged in the implementation of NCR’s Payment Solutions.
This team is made up of integration and implementation consultants.
The Partner will ensure that the installation and integration effort required to deploy our solutions within a bank’s infrastructure are clearly defined and utilize NCR’s standard implementation methodology. The Partner will work closely with their peers in monitoring project performance against baselines, budgets, and other metrics to ensure corrective measures are implemented early, issues/risks are mitigated properly, and variances are escalated timely. Since this role has direct management responsibility this person should be capable and excited to coach, mentor and support your team.
A critical success factor will be effectively managing and coordinating a geographically dispersed team.
Nearly all team members currently telecommute from virtual offices across the United States and Canada, with some consideration for off-shore support. This role is great for someone that likes a fast-paced work environment and can easily shift priorities and multitask based on ever changing priorities and commitments. Key Areas of Responsibility Include + Direct, manage, and coach a team of Integration Specialist and Solution/Business Consultants + Responsibility for revenue and margin goals + Setting business objectives and team and individual goals for the team + Participates in the Leadership Team of the Banking Professional Services Team, providing input into the guiding principles of the team as we pursue excellence and trusted advisor status with our projects and our customers. + Develop key customer relationships necessary to not only manage the current projects, but to position NCR favorably for future deals and to be looked upon as their trusted advisor. + Partner with Sales, Engineering, Software Support Services, and Solution Management to provide high quality delivery of corporate solutions that meet or exceed customer expectations. + Present broad and complex information or concepts to audiences of varying backgrounds so that they understand or are influenced to act. + Implements and executes short and long-range plans that are comprehensive, realistic and effective in meeting goals; integrates planning efforts across the organization. + Implements, directs and seeks ways to improve plans and processes. Required Qualifications + Bachelor’s Degree in a Technical Discipline or equivalent work experience + 5 – 10 years of progressive experience in the deployment of enterprise solutions that integrate company solutions with other third-party software components such as databases, web services, cloud technologies, operating systems, and the like. + 2 – 5 years of management responsibilities both people and budgets + Proven success in software solution deployments involving directing or managing small teams through multiple or very large projects. + Experience in a variety of technologies including Operating Systems, Server virtualization, Web application deployments using technologies similar to WebSphere, Kubernetes/Docker Containers and other similar Cloud based deployment technologies, Databases (specifically Microsoft SQL and Oracle), and imaging technologies. + Appropriate communication skills that show evidence of the ability to establish excellent customer relationships at multiple levels within a customer’s organization. + Demonstrates the ability to think strategically, yet able to problem-solve and drive tactical execution. + Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly. + Good at managing multiple tasks and deliverables simultaneously Preferred Qualifications + Operational experience at major banks or related financial outsourcing institutions in Canada or the United States. + Experience creating and leading group presentations, hosting web seminars and public speaking. Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: + Medical Insurance + Dental Insurance + Life Insurance + Vision Insurance + Short/Long Term Disability + Paid Vacation + 401k EEO StatementIntegrated into our shared values is NCR’s commitment to diversity and equal employment opportunity.
All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people.
Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes. We are NCR (https://www.ncr.com/) . We power incredible experiences that make life easier. We’re changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values (https://www.ncr.com/careers/life-at-ncr) , always seeking new adventures, and carving your own path. We’ve been around for more than 130 years (https://www.ncr.com/company)
and we’re just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!
