Scope:
It’s a great time to join the Montreal office team of CH Robinson’s International Transit Division. We are looking for a forward thinking and determined individual to support our powerful growth trajectory as an Account Executive. You will manage a handpicked group of medium and large business accounts, building strong relationships with account managers and your credibility as a trusted advisor. You will be empowered to manage and grow existing accounts by offering them new services or modes of transport and / or expanding the services currently offered to them, focusing on increasing efficiency,
Responsibilities:
- Establish relationships with account contacts at different levels of the organization
- Identify opportunities to get more into the accounts by selling the various CHR services
- Deliver a solution designed through in-person interactions with account managers
- Offer options and price recommendations to account managers
- Identify problems, seek the advice of others to determine the best course of action and implement solutions
- Manage client expectations by creating and using standard operating procedures, key performance indicators and other account-specific metrics
- Contribute to the development and management of the annual account plan and budget. Provide information to the internal team in addition to performing quarterly reviews and making adjustments as needed
- Collaborate in the creation of functional reviews and contribute to or lead meetings with clients
- Design and implement a personal development plan in collaboration with management
Required skills:
- A high school or general education diploma
- Bilingualism (French and English)
- A minimum of three years of account management experience
- At least one year of experience in the shipping industry
Preferred skills:
- Recognition of the importance of a diverse and inclusive workplace
- Baccalaureate
- Passion for selling and building customer relationships
- Determined, enthusiastic, persevering, confident, highly motivated and results-oriented individual
- Excellent presentation skills
- Strong written and verbal communication skills
- Ability to work within a competitive team, while producing results independently
- Thoroughness and excellent analytical skills
- Knowledge of current supply chain terminology and best practices to support customer supply chain
- Use of appropriate internal resources when customer needs exceed the employee’s current scope
- Ability to persuade, motivate and influence others
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Scope:
It’s an exciting time to join CH Robinson’s Global Forwarding office in Montreal. We’re looking for a driven, forward-thinking individual to support our strong growth trajectory as an account manager. You’ll manage a select group of medium to large sized segment accounts, building strong relationships with account leadership and establishing your credibility as a trusted advisor. You will be empowered to manage and grow existing accounts by bringing forth new services or modes and / or expanding on existing services offered, with a focus on increasing efficiency, adding value and maximizing profitability through the account’s supply chain.
Responsibilities:
- Develop account relationships with contacts at multiple levels within the organization
- Identify opportunities to further penetrate accounts by selling CHR’s various services
- Provide solution design through face-to-face interaction with accounts
- Bring pricing options & recommendations to account leadership
- Identify issues, seeking input from others to determine best course of action & implement solutions
- Manage customer expectations through the creation and utilization of SOPs, KPIs and other account specific metrics.
- Contribute to the development and management of the annual account plan and budget. Provide updates to internal team in addition to reviewing on a quarterly basis and making adjustments as necessary
- Collaborate on creating business reviews and contribute to or lead customer meetings
- Design and pursue a personal development plan in collaboration with management
Required Qualifications:
- High school or GED is required
- Proficiency in French and English (written / spoken) is required
- Minimum of 3 years of account management experience is required
- Minimum of 1 year of experience in the freight forwarding industry
Preferred Qualifications:
- Values a diverse and inclusive work environment
- Bachelor’s Degree preferred
- Passion for sales and building customer relationships
- Driven, enthusiastic, persistent, confident, highly motivated and results focused
- Strong presentation skills
- Excellent verbal & written communication skills
- Ability to work in a competitive team environment, while also delivering independent results
- Attention to detail and strong analytical ability
- Educates self on current supply chain terminology and best practices to support customer’s supply chain
- Leverages the correct internal resources when customer needs exist beyond current employee scope
- Ability to persuade, motivate and influence others
Benefits
We offer excellent benefits including medical and dental insurance, prescription drug coverage, paid time off, disability insurance, life insurance, a retirement plan, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.
About CH Robinson
From the produce you buy, to the water you drink, CH Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.
