Date: 15-May-2021
Location: Bellville, Western Cape, South Africa
Company: Sanlam Group
Who are we?
The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.
Output/Core Tasks:
- Identify, analyse and define business requirements for long term insurance quotations and New Business; Write the Business Requirements Specification (BRS); Prepare and use case specifications supported by appropriate diagrams with the identifications of test conditions and ensure integration of changes into process environment.
- Conduct post implementation reviews to ensure that processes have been successfully implemented, are being adhered to and identify any refinements required.
- Understand the interrelation of processes between different areas of the company and formulate recommendations, where appropriate, for reform and improvement of these process flows.
- Make recommendations for the enhancement or replacement of existing software and/or home-grown solutions / applications used within SIL with modern, practical, cost-effective solutions in order to give SIL a competitive edge.
- Identify opportunities where new technology; digital developments and/or automation can be value adding in SIL.
- Develop and maintain work management and resource planning statistics for departments and seek to continually improve and monitor the integrity of the underlying data.
- User testing.
- Assist with production enquiries.
Role Requirements:
Qualifications:
- Relevant accredited degree, diploma or courses, eg. Business / system analysis, etc.
- User experience design; Human centred analysis and design; will be beneficial
Experience:
- At least 3 years’ relevant Business Analyst experience within the Life Insurance environment
- Practical experience of implementing new technology; digitisation; automation; etc.
- Application of project management principles
- Excellent MS Excel skills
Competencies:
- Analytical, Conceptual and Innovative thinking
- Ability to articulate complex or technical concepts and issues in business terms
- Planning and organising
- Excellent communication skills (verbal and written)
- Influencing, directing and gaining commitment
- Relationship building
- Results driven
- Teamwork
- Adaptability
- Client Centricity
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
