Job Description
The Coordinator, Catering will be expected to provide leadership and direction to the Catering staff and assist in routine to complex matters. The Coordinator is responsible for creating an exceptional client experience and serves as a role model in creating an environment that delivers exceptional service, quality and meets the needs of internal and external clients.
Key Responsibilities:
- Oversee inventory management, ensuring the kitchen, conference center and coffee rooms are well stocked
- Ensure exceptional client service for all events, including coordinating meeting requirements, prompt delivery of food, beverage and catering needs, coordinating staff schedules with events and familiarity with boardroom technology
- Track sales and manage daily reports
- Review receipts, cash records and cash log sheets to assure accuracy
- Ensure tidiness and regular maintenance and sanitation of equipment in the kitchen, lounge and coffee rooms
- Train and monitor staff’s utilization of operational procedures for POS systems and registers to efficiently process orders
- Work with Event Specialists to ensure exceptional service for all on site Client Service Events
- Maintain food safety certification
Key Competencies:
- Minimum 3-4 years’ experience in a food services, catering and event planning role in addition to years working in hospitality
- Food Safe Certification
- Service oriented
- Strong computer skills, specifically with Windows-based computer systems, including Microsoft Word, Excel and Outlook
- Strong communication skills, both verbal and written; with the ability to exercises discretion and good judgement
- Strong organizational and problem solving skills
- Ability to work independently and within a team
- Certification required to serve alcohol
- Supervisory experience preferred
- Must be able to work flexible hours – including evening and weekends
- Ability to work in a fast-paced, high-pressure environment; with strong attention to detail and the ability to work under pressure
- Ability to regularly lift and push objects up to 30 lbs.
