Objectives
As the Consultant Frontline, you will be responsible for:
- offering excellent customer service by identifying our customers’ needs;
- efficiently and effectively assisting the customer; and
- referring the customer to the department or person who who can handle the query(s).
Expectations
Our Consultant Frontlines are expected to
- work between Monday and Sundays
- work shifts and, in some regions, work at any of the branches within specified regions
- wear a uniform within the specified region
Location
Nationwide (South Africa)
Minimum requirements
- Matric certificate
- FAIS / RE certification
- Minimum of 2 years’ experience working in a customer facing role within a financial services organisation.
