TITLE
Coordinator, Operations Support
LOCATION
Chico, CA
REPORTS TO
Manager, Human Resources
KEY RESPONSIBILITIES
The Operations Support Coordinator will be responsible for key plant administrative functions and payroll processing.
Daily Responsibilities:
- Performs general administrative duties including: greeting visitors, mail distribution, office supply inventory/ordering, FedEx shipments, insurance certificate tracking, and reconciling miscellaneous invoices.
- Responsible for accurate and timely processing, transmitting, and reconciliation of hourly payroll for a bi-weekly pay cycle using a timekeeping software (i.e. Workday).
- Developing an expert-level understanding of Workday timekeeping software and site payroll policies; providing training and technical support to the facility.
- Ensuring that pay codes and schedules are properly maintained in the timekeeping software.
- Implementing payroll procedures, monitoring adherence, and identifying opportunities for coaching and process improvements.
- Assisting with investigations for payroll issues and correcting timekeeping errors leading to inaccurate pay in a timely manner.
- Responsible for Marketplace invoice reconciliation and purchase order management
- Assists with new hire orientation and onboarding by managing assignment of lockers, issuing employee badges, and providing training in areas of expertise.
- Manages local vendor relationships for employee uniforms and Personal Protective Equipment.
- Responsible for supporting the execution of plant events, meetings, and visits as well as community relations activities.
- Supports site communication processes through plant e-mails, flyers and updating video monitors and bulletin boards, etc..
- Manages site employee store including: staffing, ordering, pricing, inventory, and sales tax reporting.
- Serves as the Area Record Custodian for onsite, offsite, and online record storage.
- Providing timely and accurate reporting, including, but not limited to: state census information, employee attendance, leaves of absence, etc…
- Works with Corporate Human Resources department and Plant employees to process State and Federal Leaves of Absence, as well as Short-Term and/or Long-Term Disability claims.
- Assesses plant processes in areas of responsibility; identifies areas for improvement and implements changes as needed.
- Other duties as requested to support plant operations.
Other Functions As Needed:
- Backup support for recording previous day’s finished good and fresh fruit production, as well as various accounting functions
- Backup raw material physical inventory processes
- Complete other activities as requested by Logistics Manager, Director of Operations or other members request pertaining to the job
SELECTION CRITERIA
Education
Bachelor’s degree preferred, not required – preference to Human Resources or Business degree; or equivalent level work experience
Other
- Strong organizational skills, detail-oriented, and able to effectively multi-task and meet deadlines
- Self-motivated and can work accurately and independently with minimal direct supervision
- Able to problem-solve, handle stressful situations, and act with a sense of urgency
- Builds effective relationships and collaborates both internally and externally
- Identifies improvement opportunities and implements change
- Demonstrates a high degree of diplomacy, confidentiality, and discretion
- Effective presentation, verbal, and written communication skills
- Proficient in Microsoft Suite applications
- Excellent interpersonal and social skills
- Willingness to work a flexible schedule that most effectively supports the organization
