Credit Controller – Part time – 6 month contract

Job Description

To assist in delivery of credit control process, ensure data is complete, timely and accurate and provide management information to committees and senior management.

Responsibilities

•           Monitor and manage credit control for open market business

•           Coordinate efforts across the syndicate to ensure accurate data and prompt chasing of overdue premium

•           Maintain records of correspondence with brokers, underwriters and DXC, on significant issues

•           Oversight of LPSO allocations within required timeframe and for month end process

•           Trace and/or escalate transactions within DXC and be aware of service backlogs/issues

•           Investigate and resolve referred issues (signed line, Profit Commission, FX, tax and deductions etc)

•           Ensure issues with premium payment are escalated and addressed appropriately

• identify and help process any Bad Debt
• recommend and manage Notice of Cancellation according to contract terms and conditions and credit control procedure

•          Prioritise and oversee data exercises e.g. >6months overdue

•          Report on aged debt and trends across the portfolio by Class of Business, broker etc

•          Help to enhance and improve current reports

•          Participate in cross-team projects including system development, data projects and process enhancement

•          Assist with User Acceptance Testing of systems and reports

•          Assist with management of shared Outlook inboxes – responding, resolving issues and referring to others as appropriate

Reporting & Operational Requirements

•          Provide accurate management information to underwriting teams, senior management and committees

•          Liaise with underwriting teams to improve data quality

•          Assist in producing ad hoc reports and presentations

Relationship Management

•          Provide a professional service to underwriters and brokers in person, in writing, by email and telephone

•          Establish contacts at DXC (Xchanging) and brokers to aide more efficient credit control

•          Maintain and develop key relationships and respond to communication in a timely fashion

General Requirements

•          Identify and report problems within the underwriting system and assist with solution design

•          Undertake any other reasonable duties as may be requested by TCMA staff

•          Comply with Channel policies, procedures and regulations relevant to your role

•          Carry out additional responsibilities as defined through your objectives

•          Uphold the principal of Treating Customers Fairly.

Finalities

Contribute to the Company’s result by:

•          Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.

Required Education

Essential

•          Educated to A Level or equivalent

Required Experience & Competencies

Essential

•          MS Office applications (Outlook, Word and PowerPoint)

•          Advanced Microsoft Excel skills including formulas, pivot tables and manipulating and presenting data

Desirable

•          Experience in a Lloyd’s syndicate and familiar with underwriting systems (Open Box+ preferable)

Aptitude and Disposition

•          Strong mathematical and analytical skills – ability to manipulate and interpret data to solve problems and form conclusions

•          Understanding of Market Reform Contract and able to identify key data for analysis

•          Proactive, uses initiative and able to see tasks through to completion

•          Outcome focused, self-motivated, flexible and enthusiastic

•          Demonstrate ability to manage time, meet deadlines and prioritise effectively

•          Strong attention to detail

•          Strong communication skills verbally, in writing and via email and telephone

•          Team player as well as capable of working on own initiative

If you are interested in this position please submit your details to us via our recruitment portal.