CUSTOMER ASSISTANT – PICK AND PACK

About The Role

From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

 

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

 

We’re recruiting for Customer Assistants as part of our Pick and Pack service. You’ll work as part of our Home Delivery team picking customer orders that have come via our 3rd party providers. It’s super speedy, but important that our customer assistants pick and pack to the highest of standards.

 

We have a range of different contracts/hours that we’re recruiting for which will be discussed if your successful to interview.

 

Reporting into the Home Delivery Manager you will also be responsible for:

 

Providing excellent service for customers by ensuring products select meet all the required criteria i.e. substitutes, date codes, product quality

Ensuring our products are pack correctly so the product reaches the customer in the best condition

Ensuring store based customer service standards are maintained

Communicating effectively with store colleagues to ensure product availability for all customers

Work with other colleagues and managers to deliver the company’s plan

Follow written and verbal instructions

Follow all cash and product handling policy and procedures

Comply with all policies and procedures in relation to restricted products

Ensure all policies, procedures and legal obligations are followed as specified by the company

Find out more: https://www.morrisons.jobs/our-teams/retail-team/retail-roles/home-delivery

About You

As well as being able to work at pace, our Home Delivery Customer Assistants also need:

 

To be able to care about customers and is always helpful

To be a good team player

To be able to offer support to colleagues

Have enthusiasm and commitment to delivering the plan

Is able to work using own initiative

In return for your hard work, we offer very competitive pay rates, 6 weeks holiday (including bank holidays) and many benefits including a discount card for you and 2 more for friends or family members giving you 10% off your shopping in Morrisons. We also offer company share options, Retirement Saver, Free Life Assurance and much more.