Job Description
Key Responsibilities:
Effectively drive and evangelize an omnichannel, digital- first mindset across Sales and Marketing teams aligned to Vertex’s commercial operating model. Support country teams’ ability to maximize digital engagement by partnering on end to end digital execution. Drive linkages between country teams and platform leads to identify opportunities for Customer Experience optimization
Work in partnership with Insights & Analytics team to measure channel utilization and effectiveness. Support Marketing content leads with recommendations on tactical adjustment that continuously optimize customer experience
Support operationalizing of omnichannel infrastructure in partnership with GIS (IT team) and platform leads
Embed processes and tools for Customer Journey mapping in partnership with regional and country teams to drive insight driven, cross-channel optimization of Customer Experience
Partner with Marketing and Digital Platform leads to operationalize Campaign Management processes and platform. Identify and implement a standard Campaign Management / Workflow tool in partnership with regional Marketing and GIS (IT) Marketing Technology teams
Drive Digital change management initiatives, good practice sharing, and support Commercial capabilities development across the region
Education
Bachelor’s degree / master’s degree in business or science
Skills And Experience
Successful track record in pharma with a substantial amount of experience in commercial pharma role (Marketing, Sales, Digital) and/or pharma consultancy
Strong Digital execution experience in multichannel and/or omnichannel marketing
Strategic thinker with demonstrated ability to execute ‘hands on’ while being innovative and flexible
Excellent communication and presentation skills – fluent in verbal and written English + European language
Able to develop rapport and credibility with key stakeholders and comfortable leading without authority across functions and geographies
Demonstrated ability to work independently, and manage complex projects that require collaboration across functional and geographic areas
Ability to work in a fast-paced, evolving environment; focus on multi-tasking and self-prioritized workload
Integrity and diversity mindset
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.
More Information
- Experience Level Junior
- Total Years Experience 0-5
