Customer Senior Data Scientist

The impact you’ll have

  • You’ll lead data-driven analytics to provide useable insights for customer experience, revenue and cost improvements
  • You’ll lead predictive modelling and data science initiatives inclusive of building models to identify customer needs and actions, and developing customer segmentation models to support use cases across customer functional areas (Marketing, Channels, Credit & Collections)
  • You’ll influence the Analytics Platform design and any associated tools required to support the function’s Data Science, ML and AI future objectives
  • You’ll support Leadership with the development and presentation of business cases for Customer, Channel and Marketing opportunities
  • You’ll effectively communicate / present findings through a variety of medium to influence business decisions at all levels of the organisation

The talents you’ll bring

  • A passion for empirical research and solving a variety of business problems
  • Experience in manipulating and analysing complex, high-volume, high-dimensionality data from varying sources
  • The ability to communicate complex quantitative analysis and findings in a clear, precise, and actionable manner across a variety of mediums and to a variety of stakeholders
  • Experience coding in R or Python within a cloud environment
  • Familiarity with relational databases and SQL
  • Tertiary education and/or professional certification(s) are also desired

About us
At Transurban we are driven by bringing people and places closer. Together, we’re building a future that marries traditional infrastructure with emerging technology. We’re making roads ready for driverless cars and predicting accidents before they happen. We’re getting people where they’re going. And we’re doing it faster, smarter and safer.

We believe in equality. We treat everyone with fairness, consideration and respect, regardless of gender, cultural background, religious beliefs, sexuality or personal circumstances – whether they work for us or not. We want to ensure everyone feels comfortable to express themselves and their opinions.

We strongly encourage applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people.

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