JOB DESCRIPTION
The safety and security of CSC’s current and prospective employees, customers, and the communities we serve are our top priorities.
Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our candidates.
We’re always in search of top talent to join the CSC family. If you’re looking for a career change, don’t hesitate to apply or reach out to us. We’ll have virtual interactions until we are able to resume in-person meetings.
Ready to make a world of difference?
We are too.
Customer Service Specialist
Tallahassee, FL
CSC is built on teams. Every day we work together to make our employees, customers, and communities better off tomorrow than they are today. Our diverse backgrounds and experiences allow us to come together within and across groups to deliver great results — every time. To be successful here, you need to collaborate well with others and have a high standard for delivering customer service and results to GSD (get stuff done). In return, CSC gives its employees the autonomy to innovate and problem solve, to grow and share their expertise, and be a part of a group that genuinely cares for each other and their customers.
As a Customer Service Specialist, you will be part of our Mortgage Recording Customer Service team. You will be audit real estate recordings for compliance with local requirements across the country. This position requires excellent attention to detail and data entry skills.
What you’ll do for us:
- Review and compare original real property documents with jurisdictional requirements to catch any discrepancies
- Data entry of client information
- Relay information between internal and external customer
- Navigate county websites to look up specific property information
These technical skills, experience, and qualifications will provide a successful foundation for this position:
- Must have excellent typing skills both alpha and numerical (minimum of 40 words per minute),
- Data entry experience preferred
- Strong computer skills, including the ability to process work in multiple computer applications and production systems on a daily basis
- Knowledge of Microsoft Office applications (Word & Excel, One Note, Adobe, and Outlook) Experience using Sharepoint a plus.
- Effective verbal and written communication skills
- Strong time management skills and the ability to multitask
- Strong attention to detail
- Excellent and analytical skills to solve problems
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ABOUT US
CSC is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve.
Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We’re better together. Some people call this diversity and inclusion—we call it being genuine. CSC is an equal opportunity employer.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, medical, dental, life insurance, flexible spending and health savings account. We also offer you 401(k) with employer match and profit sharing, paid time off, tuition reimbursement, and more.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit/stand workstations, digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.
