Main Responsibilities :
– Provide sales and service support to Relationship Manager in serving consolidated banking customers
– Ensure that all service queries are resolved timely
– Perform banking transaction & response to account enquiries
– Handle general enquiries / complaints and resolve issues
– Provide good after-sales support and logistics as assigned
– Deliver superior quality service to customers and refer potential customers to Relationship Manager in the branch
– Assist in meeting overall branch sales and service target
Requirements :
– Degree holder
– Possess HKIA & HKSI qualifications
– Minimum 2 years of relevant sales and customer service experience in banking industry
– Good service orientation and attentive to details
– Proactive with good communications and interpersonal skills
– Good command of English, Cantonese and Mandarin
Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.
All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.
