At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter–from our manufacturing plants to our office locations and everywhere in-between.
How you will make contributions that matter
Join Saputo Dairy Australia as a Customer Service Coordinator – Export within our Shared Services – Customer team. This is a permanent full time opportunity. As the Customer Service Coordinator, you will be responsible for direct customer liaison, order fulfilment (receipt and processing of orders), stock allocation and export documentation.
Key elements of your role will include:
Ensure that all export documentation is raised accurately as per the customer’s requirements, importing country requirements and are correct prior to dispatching.
Receiving daily customer orders via email and processing into SAP with KPI lead times
Maintain customer satisfaction with stock delivery and any issues that arise
Build trusting relationships with key internal and external stakeholders, ensuring effective communication with all areas of the business; demand/production planning, warehousing, sales, dispatch, and transport
Keep up to date with changes to export regulations and statutory requirements
About you
Prior experience in a similar Customer Service Coordinator role,
Export experience regarded highly
Understanding of FMCG and Supply Chain Logistics
Prior experience and knowledge with SAP and BSM knowledge preferred
We’ll support you with
The opportunity to make contributions that matter, whilst being supported by multinational, values led company
A competitive annual salary
Learning and development opportunities with the ability to grow in your own way
Ability to participate in our Employee Share Ownership Program
Click on “Apply for this job” to submit your application. For a confidential discussion, please contact Yasmin on 0476 594 386.
Saputo Dairy Australia is an equal opportunity employer. Applications close 18th August however we may progress sooner, so apply as soon as you can. All applicants require Australian working rights at the time of applying.
Saputo has been operating in Australia since 2014, carrying on the rich heritage and expertise we welcomed through acquisitions. We are now the country’s largest dairy processor, offering a wide variety of products like cheeses, spreads, and nutritional ingredients. Starting with the dedication and care of our patron farmers, we produce some of Australia’s well-known dairy brands, including Cracker Barrel*, Devondale, King Island Dairy, Liddells, Mersey Valley, South Cape and Sungold. Thanks to our important national footprint and established reputation in the international market, we’re proud to bring our best to our customers and consumers, and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.
AG Warehouse is a wholly owned subsidiary of Saputo Dairy Australia operating a range of retail stores and fertiliser depots throughout Victoria, New South Wales and Tasmania which service these farmer catchment areas with their farming requirements.
Join our team in Australia to make your contributions matter every day!
*Trademark used under licence.
