JOB DESCRIPTION
The safety and security of CSC’s current and prospective employees, customers, and the communities we serve are our first priority.
Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our prospective candidates.
We are always in search of top talent to join the CSC family. If you are looking for a career change, don’t hesitate to apply or reach out to us. We’ll have virtual interactions until we are able to move forward again with in-person interactions.
Enjoy making life easier for your clients?
So do we.
Customer Service Specialist
Springfield, IL
Monday – Friday 8:30-5:30
We are seeking a highly motivated, experienced Customer Service Specialist for our Springfield, Illinois office. As a Customer Service Specialist, you will work in a challenging, fast-paced environment, providing solutions to our customers to fulfill their business needs.
As a business-to-business service provider, you are encouraged and empowered to take initiative to solve problems, build relationships, and collaborate with team members to make a difference to our customers. CSC is an industry leader and the unwavering partner to many of the world’s most successful organizations. Our success is built on trust, tenacity, passion, and a commitment to customer service. We work as a team. We always find a way. We are never complacent. If this sounds like you, read on to learn more.
Some of the things you’ll be doing:
• Research and analysis of legal documents.
• Data entry of UCC document search results.
• Provide excellent customer service to internal and external customers
• Use systems and programs to invoice entry results
• Analyzing search results for accuracy of information.
What technical skills, experience, and qualifications do you need?
• Customer service experience
• The ability to multi-task with a strong attention to detail
• The ability to work independently and function as part of a team
• Strong time management skills
• Problem solving skills
• Strong computer skills
• Ability to communicate effectively verbally and via email
