About Atos
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
The opportunity
The Senior Cyber Security Engineer role is to provide day to day management of the security tooling platforms and services protecting our customer’s networks and endpoints. To input to the development, maintenance and support of specific security technologies and to ensure that the service provided to customers meets the established Service Level Agreements, quality standards and targets required.
This position is within the UK&I Big Data and Security (BDS) Cyber Platforms team, administering and leading on the provision of security tooling and services across a number of client accounts ranging from 100 to 100,000 users.
You will work in delivering a flawless security service to the customer, supporting several key security functions including Data Loss Prevention, Malware protection, Host Intrusion Detection, Endpoint Device Control, Disk/File Encryption, and IDAM.
Ongoing training is available within this role along with Career development and progression opportunities.
Your Day-to-day Responsibilities Include
- The support and management of enterprise Data Loss Prevention, Anti-Malware (EDR/ATP), Device Control, Device/File Encryption and IDAM technologies
- Support to include system design, implementation, patching/upgrades, administration, policy management/tuning, client agent management and monitoring for all above managed solutions.
- Rapid response to identified threats on customer estates to ensure swift resolution and mitigation/prevention against potential vulnerabilities or outbreaks.
- Management of security tooling agents and patch/hotfix deployment with effective troubleshooting to ensure full customer estate coverage.
- Carry out analysis, evaluation and compatibility testing of security applications for new hardware/software.
- Identify opportunities to apply innovation and new technologies to customers, suppliers, and partners and advise those responsible for progression.
- Maintain an awareness of current developments in the enterprise security arena and conduct research and development of new technologies.
- Provide advice, both reactively and pro-actively, to customers, projects, bid teams and colleagues.
- Provide, or assist with, quality assurance of activities involving security technologies, which are carried out by others.
- Develop and maintain quality standards and policies relating to security technologies and management.
- Carry out specific assignments and projects in the platform security remit, either alone or as part of a team.
- Educate using appropriate methods those in closely-related areas, such as clients/users and development teams, about security and management and its impact on their work.
- Prepare and produce systems documentation in accordance with Atos and ISO9000 policies and procedures.
- Use appropriate methods to provide mentorship to colleagues in security technologies and act as a mentor for developing members of the teams.
- Provide technical mentorship/recommendations to customers to improve their overall security posture within the run products
- Establish a long term and sustainable relationship with customers for support with the ability to communicate in a clear and precise manner
- Manage, escalate and drive satisfactory resolution of customer’s technical support, service and infrastructure issues
- Lead in sharing of best practices with team members to contribute to enhance the quality and efficiency of customer support.
Signs of success
To be successful in this role, you’ll need a rich combination of experience, proven skills and personal attributes. See below to find out if you’re the person we’re looking for.
UK office based from our Wolverhampton, Crewe, Leeds or Birmingham sites, and the role may require occasional travel to client sites.
- SC Clearance eligibility is a requirement of the role
