Job Description
Key Responsibilities:
Accountable for shift operations within the plant/DC. This includes performance management of productivity, customer service, safety, and quality. Responsibilities also include management of the daily dock schedule, staffing levels, and consistent application of contract and the Resource Manual. Daily coordination with the Inventory Resource, Production Resources, and QC Resources as necessary to insure alignment within and across departments.
Functional Areas:
Overall productivity management of the warehouse
Accountability for hourly staffing levels
Sanitation responsibilities for the warehouse
Reconciliation of finished product
KPI tracking and reporting for customer service, safety, quality, and costs
Facilitate troubleshooting activities for issues in the warehouse
Possess the ability to properly operate and troubleshoot all warehouse equipment, including LGV, forklift, RFs, dock levelers, and other misc. equip
Troubleshoot work activities through technical knowledge of WMS system
Support inventory control, lot management, equipment utilization, customer service, and scheduling activities
Support new product testing
Ensure SOP’s are current and are being followed
Maintain multi-skills for self and for front line through proper rotation and training
Manage workload by coordinating all orders and unloads to meet shipping and pick-up schedules
Safety:
Accident investigation for accidents and near misses on the shift
Behavioral Observation safety inspections
Verify employees are trained on required safety programs for the department
Ensure period safety meetings are attended and training is documented
Participate in the safety steering committee, and lead or support a program element
Ensure employees have been trained and are utilizing the proper PPE for the job
Quality:
Understand QA manual decision rules as it relates to production and quality hold activities
Complete master sanitation requirements for the warehouse
Ensure held product is controlled and accounted for
Exceed AIB, food safety requirements for the warehouse
Customer Service:
Meet all customer driven initiatives
Period and quarter end shipment reporting requirements
Exceed critical customer service KPI’s (Product Availability and On-Time Delivery)
Ensure OS&D and customer returns accuracy
Costs:
Achieve cost management targets through LSS
Budget management and explanations for accounts that may be assigned
Completion of finished goods cycle counts and product loss
Administrative:
Support payroll and other accounting functions
Management of 1st Step grievance activities, and progressive steps as necessary
Ensure effective pass down meetings are conducted
Daily payroll, time, attendance, vacation, and labor scheduling for the warehouse employees. Coordinate overlaps and coverage needs with the warehouse supervisors.
Ensure consistent application of discipline, productivity standards, start-up’s, etc. across all three shifts
Demonstrate effective communication, motivation, and leadership skills
Provide training and orientation for new employees
Understand and enforce of the supervisors playbook, contract, and resource guide
Maintain a professional approach and appearance for work activities
Qualifications/Requirements
Bachelor’s degree or equivalent experience, preferably in engineering, business, operations management, or a similar field
Two years of warehouse or logistics experience preferred with exposure to Lean Six Sigma
Your experience with supervising front line staff in a performance-driven, challenging environment
Microsoft Suite including Excel comprehension preferred
Strong leadership skills with the ability to get results through mentoring others, effective coaching, leading a team-based approach to decision-making
This position is limited to persons with indefinite right to work in the United States
Must have a valid driver’s license
Safe driving record strongly preferred
Relocation Eligible: Not Eligible for Relocation
Job Type: Regular
