Description
Are you ready to use your engineering, critical thinking, strong interpersonal skills and strategic acumen to drive exceptional experiences for TELUS customers, potential customers, and customer facing team members?
Join our team
The Customer Network Implementation (CNI) team is responsible for the end-to-end deployment of TELUS PureFibre network. This Engineering team is accountable for all the growth and sustainment work, to keep our network reliable and ready to serve the customers.
Here’s the impact you’ll make and what we’ll accomplish together
As a Design Specialist II, you will be working with a number of internal teams including Planning, Project Management, Construction and Marketing as well as our partners.
- Oversee the external partners’ performance on quote, design and build
- Ensure adequate capacity of outside plant fibre network is maintained
- Ensure schedules and deadlines are monitored and adjusted appropriately
- Liaise with internal and external customers to determine needs and negotiate issues to resolution
- Liaise with developers and municipal officials to provide communication infrastructure solutions
- Continued focus on reducing OPEX spending
- Support CAPEX and OPEX savings opportunities for all joint use pole programs with BC Hydro
- Support the Licensee program
- Respond to and/or resolve customer complaints and engineering matters
Here’s how
- Maintain quality standards for engineering designs
- Cultivates internal relationships with project manager, planners, marketing, engineering managers, and construction to ensure smooth workflow and strategic alignment with priorities
- Consult as an engineering expert regarding engineering design & process, detailed system use, corporate and regulatory policy regarding TELUS infrastructure provisioning
- Responsible for running and analyzing reports to identify gaps and opportunities as well as forecasts
- Coordinate concurrent projects and/or multiple resources to efficiently allow engineering resources to retire workload
- Provide a single point of contact for external departments as required for projects and programs as required
- Accountable for the financial management of capital allocated to Networks
- Lead and/or participate in the development and preparation of financial analysis, studies, reports, and associated presentation material
Qualifications
You’re the missing piece of the puzzle
- Experience in drafting design tools
- Working knowledge of municipal and civil policies and procedures with a high level of knowledge of accepted engineering standards and practices to provision the network
- Experience of outside plant analog and digital technologies and also of fiber optic infrastructure and general engineering processes and regulatory policies in use
- Detailed engineering knowledge of a suite of design systems and tools including SAP, AutoCAD, SpatialNet with specific experience producing designs based on sound engineering economic analysis and following guidelines established by network standards
- Demonstrated ability in planning and organizing to meet scheduled deadlines and the ability to effectively interact with external customers
- A proven track record to work effectively in a team environment and collaboratively with other departments
- Demonstrated effective oral and written communications skills coupled with a strong working knowledge of Microsoft Office: Word, Excel, PowerPoint
- Must follow safe work practices and abide by all safety rules & regulations
- 3+ years of relevant telecommunications experience
- University degree
Great-to-haves
- Knowledge of Outside Plant network estimation
- Civil Engineering Degree
- Solid background in Programming
- Data analytics to be able to provide insights of business, finance and projects
- Knowledge of safety and environmental policies & regulations
- Professional Engineer (P.Eng.) with Association of Professional Engineers and Geoscientists of Alberta (APEGA), currently or on-track
