EMEA Payroll Specialist

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing…

As EMEA Payroll Consultant you’ll understand the basics of common local country payroll requirements. Demonstrating a fundamental understanding of payroll processing. You will need to have an understanding of the payroll processing tools (ERP, HR and Payroll, and time reporting) and the ability to use these appropriately for New Hires, Terminations, Special Pay, Deductions and Banking.
In addition you will be responsible for supporting and providing internal customer support for the transactions supported as well as general payroll inquiries through various Customer Service channels, which makes up 30 – 35% of this position’s job requirements. Customer Service is offered through telephone (ACD), email and live chat with Verizon employees.

• Gathering, deriving and processing inputs to the payroll vendor to support the gross to net calculation.
• Processing of the payroll data in accordance with the prescribed timetables.
• Verification of payroll output and review with payroll manager.
• Prepares and deliver payroll reports within the specified timeframes.
• Ensures net payments are made on time.
• Completion of payroll reconciliation.
• Produces accurate and effective information using simple queries and reporting tools (e.g., minimal table joins and conditional clauses needed).
• Works to support the team as assigned, enabling the business through technology enhancements.
• Focuses on implementing standardized and simplified processes.
• Performs detailed verification, review and preparation of payroll updates as required from vendor interface files, self-service or manual updates. Defined processing timeline schedules must be achieved to ensure the timely and accurate recording of all employee transactions.
• Work’s closely with the payroll provider(s) and local HR to ensure local compliance practices are being followed and all employment tax, government and local filings are being submitted in a timely manner. This includes all year end activities and BIK reporting
• Supports all customer service channel SLA’s, activities and key contact to ensure regular updates are maintained as it relates to processes, changes and/or announcements to assist in maintaining up-to-date information available to both customers and staff.
• Identifies the need for special adhoc queries to assist in completing appropriateness review of fluctuation deviations from standard processing flow or expected results.

What we’re looking for…

You’ll need to have :

• Bachelor’s degree or relevant work experience.
• Experience in HRMS/Payroll Processing/Timekeeping system applications.
• Certified Payroll Professional Certification or FPC.
• Experience managing payroll for an EMEA country, other than the UK.
• Customer Service experience.
• Fluency in English.

Even better to have:

• Knowledge of payroll practices, policies and procedures.
• Flexible scheduling to meet processing demands, as required.
• Strong quantitative, organizational and analytical skills.
• Possesses strong communication skills (both oral and written).
• Ability to communicate to Supervisor and Manager levels.
• Ability to manage multiple functions simultaneously.
• Team oriented individual who interacts and supports team members, team building.
• Ability to manage large work volumes, show flexibility, adapts easily to change.

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