The End User Engineering Team Lead is accountable for overseeing the delivery management and operational functions of End User Compute and Microsoft Enterprise Services to Transurban. The role is accountable for delivering best practice elements around operational management, risk, compliance, security, scalability, capacity, performance, and agile delivery.
As one of the world’s largest toll-road operators, Transurban brings people and places closer in a safer, smarter and faster way. From the technology that keeps drivers safe on our roads, to our digital channels that help them manage their accounts to engaging with our Customer Care team, Customer and Technology are involved in every step of the journey. We are tapped into global trends so we can build a future that combines traditional infrastructure with emerging technology to create exceptional customer experiences.
The impact you’ll have
You’ll build and maintain a high-performing operational team with accountability to plan, build and operate enterprise platforms to be consumed by technology, corporate and business teams
You’ll ensure the appropriate team structures are in places to meet demand, workload and deliver on key initiatives
You’ll manage systems performance and capacity requirements ahead of expected business growth
You’ll contribute to Assest and Lifecycle Management, DR, and Service Transition planning
You’ll be a key part of the wider Workspace Engineering and Design team responsible for assisting in the coordination and execution of all aspects of End User Engineering operations
The talents you’ll bring
Excellent communication, stakeholder, and organisational skills
Strong experience in supporting Technology platforms across End User Compute (Windows & OSX), ideally in a direct or indirect leadership position
Experience in a combination of the following technologies: JAMF, Intune, Microsoft 365, AWS FileShares, Azure, AD, DNS, and Exchange
The ability to lead a high performing team inclusive of team rostering, scheduling, planning, and mentoring
Tertiary qualifications and/or industry certifications desired although not required
About us
Transurban we are driven by bringing people and places closer. Together, we’re building a future that marries traditional infrastructure with emerging technology. We’re making roads ready for driverless cars and predicting accidents before they happen. We’re getting people where they’re going. And we’re doing it faster, smarter and safer.
We believe in equality. We treat everyone with fairness, consideration and respect, regardless of gender, cultural background, religious beliefs, sexuality or personal circumstances – whether they work for us or not. We want to ensure everyone feels comfortable to express themselves and their opinions.
We strongly encourage applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people.
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Job Type:
Permanent
