About the Role

Community of Practice Framework and Standards

• Leads the Quilter Environment and Release Management Community of Practice through developing, implementing and maintaining the Environment and Release framework.
• Defines and manages Environment and Release governance, including, principles, practices and standards aligned to Quilter policies and standards.
• Ensures Environment and Release management capability is effectively planned, resourced and deployed.
• Seeks opportunities for continuous improvement, optimisation and innovation and leads the implementation of best practice initiatives to continually improve Environment and Release Management capability, including the use of DevOps tooling.
• Ensures stakeholders have insights into quality, risk, cost and status of services to be transitioned into the technology estate through detailed and accurate metrics and reporting.

Environment & Release Management

• Assesses requirements and provisions the technical environments required to enable successful testing, production deployment and project warranty support of applications and systems.
• Ensures the continuous maintenance and integrity of test environments for defined projects.
• Assesses technical and resource dependencies associated with programme and project release plans.
• Advises projects on risk-based options for technical environment provisioning and management.
• Works with project teams to align projects and planned changes with scheduled releases and leads the Release Management activity accordingly.
• Manages a set of DevOps tools that support the Software Development Life Cycle.
• Maintains and escalates issues, risks and dependencies in ample time for remediation as required.
• Manages test data provisioning and suitability in conjunction with the environment owners.
• Maintains detailed records of the infrastructure functionality, configuration, capability and use of each environment.
• Monitors, manages and reports progress on environment and release activity to stakeholders.
• Works with Service Management owners to enable requirements for service availability to be agreed and met.
• Collaborates with IT Operations to ensure that Release Management activity complies with Change Management processes and controls.
• Maintains a rolling planning window of release activity across multiple projects.

Leadership and People Management

• Provides clear directions to team members about business priorities and performance expectations.
• Deploys teams in an effective way, balancing delivery of goals with skill development.
• Encourages collaboration, teamwork and open communication within the team and across the function.
• Demonstrates commitment to change and actively supports others to adapt to changing circumstances gaining buy-in and commitment through effective involvement and communication.
• Maximises performance in the team through regular check-ins to support continuous improvement.
• Provides effective feedback and coaching to team members and identifies development needs to support employees.

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About You

• Demonstrable experience of successful Release Management and Deployment Management in a technically demanding environment.
• Demonstrable experience of successful Environment or Technical Project Management in a technically demanding environment.
• Experience with DevOps practices and implementing automation.
• Experience with Continuous Integration and Provisioning tools e.g. Jenkins, Ansible, etc.
• Strong knowledge of the IT delivery lifecycle, associated methodologies and their practical application.
• Experience of working closely with 3rd party suppliers.
• Excellent leadership and people management skills with previous line management experience.
• Compelling experience in Stakeholder Management.
• Knowledge/Experience of Financial Services preferred.

Qualifications required:

• Prince II required.
• ITIL Foundation & key intermediate qualifications desirable.