At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
We’re brimming with ideas, ambition and a readiness to apply bold thinking and risk awareness to make a difference where it matters most.
As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.
The Role
Firemark is IAG’s internal and external business incubator. Firemark consists of a Futures function, a Ventures function and a Labs function. The purpose of the role and your unique value add is to lead the Firemark Innovation Lab function across Australia and New Zealand (ANZ). The lab incubates and accelerates new value creation within, and beyond, our core insurance businesses. You will lead the Product Management, Design, Engineering and Data Science, and Commercial disciplines.
Key Responsibilities
- Contribute to the overall Innovation & Ventures (i.e. Firemark) vision and strategy by representing the Labs function. Proactively contribute to, build, and model the One Firemark culture that we want to create across teams and geographies
- Set the strategy for the ANZ Labs function. Translate into tactical plans for successful delivery. Identify and input strategic opportunities into the Innovation and Venturing pipeline for evaluation and prioritisation
- Actively contribute to the Firemark portfolio planning and Innovation theme prioritisation process led by the Futures team
- Lead the ANZ labs portfolio execution roadmap and delivery programme including building the Innovation & Venturing experimental platform environment. Work closely with Firemark Ventures and Firemark Labs Singapore to allocate and deliver prioritised Venture leverage work into the business
- Partner with Firemark Labs Singapore manager to effectively manage our people resources as talent pools and efficiently allocate them across prioritised portfolio initiatives (including investigations, experiments, incubations, etc.). Implement the Innovation & Venturing ways of working, specifically workforce planning and resource allocation. Ensure outcome based deliverables are created, monitored, and reported into the overall overall Firemark operating framework
- Manage portfolio initiatives to identify and accelerate value creation for IAG. Utilise human centred design, lean and agile principles to validate product market fit. Effectively transition incubations to the business for scale
- Lead the cross group strategy that connects our platform to key assets across the company (e.g. Customer Loyalty Platform, Accelerator Cloud Platform)
- Co-create the next generation Firemark accelerate programme (Season 3) to ensure it is a market leading programme across geographies attracting top start-ups to participate.
- Contribute to ANZ’s growing InsurTech community, actively helping to shape the future of insurance, risk management and ancillary services to help feed the Firemark accelerate programme and identify Firemark Ventures investment opportunities
- Contribute to team wide communications strategy to provide ongoing visibility of Firemark activity and impact across IAG stakeholders
Skills & Experience
- 15+ years product management, consulting, or general management experience with a proven track record in driving innovation and/or shipping new products/services
- Strong leadership and storytelling skills with a proven ability to inspire and motivate. Strong executive engagement and communication skills
- Strong commercial acumen with experience managing a multi-million dollar budget and large cross-functional teams. Data driven approach to experimentation and decision making. MBA preferred
- Experience in fostering a customer-centric culture and track record of delivering outcomes at paced aligned with human centred design, lean, and agile ways of working.
- Demonstrated ability to define, plan, and shape strategies and initiatives into tactical plans for successful delivery
- Demonstrated resilience in leading through complexity, ambiguity and responding to change.
- Deep experience in building internal and external partnerships and working collaboratively with others to meet shared goals
Ready for anything? Let’s talk
Start your career journey with us and click ‘Apply’! Applications close on Wednesday 21/07/21
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviors. We encourage applications from all backgrounds and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. If we can provide support with access requirements, alternative work arrangements please advise us via your application.
IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website. #LI-AC1
