Working with sales Management team to understand metrics/KPIs and priorities, and design and develop analytics to provide adequate visibility on leading indicators for each metric
– Working closely with the site teams to ensure consistent generation of appropriate sales data
– Publishing rales dashboards and/or decks by mining data from SFDC regularly
– Conducting deep analysis of Industry/Market trends, Sales trends, Variance against targets, Team productivity trends, Booking status waterfall, Inventory status etc.
– Helping sales performance reviews by analysing data and using visual representation (PowerPoint etc.) tools for communicating state of the business
– Coordinating and monitoring the maintenance, integrity, and security of relevant databases
– Supporting sales leadership during new product launches by conducting competition benchmarking, business potential evaluation and other strategic initiatives
– Identifying process improvement opportunities in Sales Operations and Data Management
– Collaborating with Procurement, Finance and CRM for sales analytics/operations
– Providing training to new sales managers on SFDC
– Supporting Sales Operations and Sales Budget controllers
– Ensuring prompt resolution of stakeholder queries and issues
– Conducting regular internal audits to ensure all Sales Executives are adhering to processes for: customer visits, booking, SAP data/hard-copy document maintenance
– Help sales team with presales activities at site customer engagement / experience during launches and peak traffic.
– Assist Sourcing Teams during activities / events etc
Functional Competencies:
– Product Knowledge (e.g. specifications, location, pricing)
– Understanding of Sales Processes (e.g. SOPs)
– Industry knowledge (e.g. competition analysis)
– Data Analytics using advanced MS Excel
– Stakeholder management