WE’RE HIRING – MULTI-SKILLED SERVICE PARTNER – FACILITIES COORDINATOR
ABOUT US:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…
INGENUITY:
EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.
We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.
JOB TITLE: MULTI-SKILLED SERVICE PARTNER – FACILITIES COORDINATOR
REPORTS INTO: FACILITIES MANAGER
ABOUT THE ROLE:
The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team and be able to manage large building operations.
KEY RESPONSIBILITIES:
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Provide support for, monitor the performance and coordinate a small team of multi-skilled operatives
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Develops a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the FM vendors
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Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
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Assist in the procurement of vendors and services as required
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Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
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Ensure prompt and accurate management of purchase orders in the financial management platform (JDE).
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Assist with the monthly accrual reports and help monitor the finance trackers
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Conduct site inspections, assessments, regular audits and carry out safety procedures as well as all building procedures and performance measures
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Assist in the implementation of the property risk management program and industry best practice operations
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Maintain premises in neat and good working condition at all times
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Maintain duplicate office keys in good order
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Support the implementation and monitoring of disaster recovering and business continuity plans
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Follow established escalation procedures and incident reporting procedures
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Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets
WORKING LIFE:
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On a daily basis you will be working across multiple sites
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The language spoken in our offices is English. Knowledge of English is essential
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On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
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The role will be structured on a shift basis over a 5-day week
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You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise
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Experience in facilities, property management, hospitality or related field
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You work collaboratively as part of a team to solve problems with professionalism and service focused approach
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You are adept at multitasking and are able to manage multiple projects effectively
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You are adaptable to work requests and projects that may vary from day to day
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You are open and have good communication skills
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You strive for excellence in what you do and share ideas for improvement
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You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
ABOUT YOU:
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You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
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You work collaboratively as part of a team to solve problems with professionalism and service focused approach
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You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
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You are open and have good communication skills
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You strive for excellence in what you do and share ideas for improvement
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You are familiar with computer equipment and programs (Word, Excel and Outlook)
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You are adaptable to work to requests and projects that may vary from day to day
