As international transit coordinator, you will work directly with carriers to manage and execute the daily freight shipment for our customers. The use of the masculine gender is intended to lighten the text and make it easier to read. You will be responsible for ensuring the accuracy of shipment information, tracking and tracing shipments, and resolving any issues. Our International Transit Coordinators thrive in a fast-paced environment and use their excellent communication skills to build and grow relationships with our carriers. This role is a great opportunity to start your career at CH Robinson, with opportunities for advancement in Operations, Sales and Account Management.

Our commitment to you begins on your first day with our dynamic and comprehensive onboarding program. This interactive training will kick off your knowledge of our company and industry, help you excel here, and ensure you are in control of our systems and processes. The training will consist of a combination of activities, self-guided learning, as well as coaching in our offices and mentoring. You will come out of this experience ready to take part in our success and being a high performing member of our team.   

Responsibilities:

• Understand the processes involved in international shipping, from purchase order to delivery.
• Assist carriers and other third parties with their inquiries and problem resolution.
• Provide tracking and tracing services for customer shipments.
• Produce, classify, and maintain records, reports and documents on customer shipments, among other things.
• Gather reports and documents necessary to support international transit personnel and ensure the integrity of customer data.
• Perform load checks and ensure all information is correct.
• Ensure adherence to customer standard operating procedures, government agency regulations and CH Robinson corporate standards.
• Communicate issues with submissions and potential errors to supervisor and account manager in a timely manner, as required.
• Ensure adherence to customer standard operating procedures, government agency regulations and CH Robinson corporate standards.
• Ensure compliance with all government declarations and regulations.

Required skills:

• High school diploma or equivalent general education

Preferred skills:

• Recognition of the importance of a diverse and inclusive workplace
• Ability to work in a fast paced, deadline driven office environment
• Great thoroughness and precision
• Excellent telephone etiquette and verbal and written communication skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional customer service and follow-up skills
• Proficiency in Microsoft Office (Word, Excel and Outlook) and excellent knowledge of

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As a Global Forwarding Coordinator , you will work directly with carriers to manage and execute the daily shipment of freight for our customers. You will be responsible for maintaining the accuracy of shipment information, tracking and tracing of loads, and problem resolution. Our Global Forwarding Coordinators thrive in a fast paced environment, and use their strong communication skills to develop and grow relationships with our carriers. This role provides an excellent opportunity to start your career at CH Robinson, with opportunities to grow in Operations, Sales and Account Management.

Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training will jumpstart your knowledge of our company and industry, help you excel here and ensure your proficiency in our systems and processes. The training will be a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of our team.   

Responsibilities:

• Understand the processes involved in international shipping from purchase order to delivery.
• Assist carriers and other third parties with inquiries and problem resolution.
• Provide tracking and tracing services for customer shipments.
• Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
• Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
• Perform load audits and ensure all information is accurate.
• Ensure adherence to customer Standard Operating Procedures, government agency regulations and CH Robinson company standards.
• Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
• Ensure adherence to customer Standard Operating Procedures, government agency regulations and CH Robinson company standards.
• Ensure compliance with all government filings and regulations such as Federal Maritime Commission (FMC) and US Department of Commerce, etc.

• Required Qualifications:
• High school diploma or GED equivalent

• Preferred Qualifications:
• Values ​​a diverse and inclusive work environment
• Ability to work in a fast-paced and deadline-driven office environment
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills and phone etiquette
• Ability to multi-task, prioritize and manage time effectively
• Exceptional customer service skills and follow up
• Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills

Benefits

We offer excellent benefits including medical and dental insurance, prescription drug coverage, paid time off, disability insurance, life insurance, a retirement plan, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.

About CH Robinson

From the produce you buy, to the water you drink, CH Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.