IT Intern

Duties and Responsibilities

• Support the IT team in maintaining hardware, software, and other systems
• Assist with troubleshooting issues and provide technical support
• Organize and maintain IT resources
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management
• Configure office and factory printers following establish procedures.
• Update user, group, computer, and other information in Microsoft Active Directory using the Adaxes interface.
• Document and inventory office and factory printers, scan guns, computers and other endpoints.
• Support the desktop support team in troubleshooting and resolving second level computer issues where the computer or other endpoint needs to be touched, or problem solving is required.
• Support the network and systems administrator to resolve vulnerability issues where equipment needs to be re-configured.
• Assist in the creation and revision of IT documentation such as “how-to’s”, checklists, network diagrams, etc.
• Assist in the provisioning/de-provisioning process for IT related equipment.

Requirements

• Computer Science, Information Technology, or Management Information Systems major
• Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail