Licensed Commercial Customer Service

Dempsey & Siders is the first insurance affiliate of American Financial Group, the parent company of Great American Insurance Group. Dempsey & Siders Agency, Inc. has been providing insurance, risk management services and employee benefits to clients since 1950. Their list of commercial clients includes large corporate clients, as well as many other businesses of varying sizes and risk classifications.

 

Dempsey & Siders is currently searching for a Commercial Lines Associate Representative.

 

Reasons to join our team at Dempsey & Siders Agency, Inc.:

  • Affiliate of a Fortune 500 (AFG), Independent agency with access to multiple markets.
  • Consistently recognized as a top place to work.
  • Work in a team environment, where your ideas can be shared.
  • Average employee tenure of 10 years.
  • Committed to giving back to the community.
  • Numerous opportunities for career development and growth.
  • Employee wellness programs.

If you enjoy building customer relationships and networking, this job is for you! Learn more at www.greatamericaninsurancegroup.com

Responsibilities

  • Works with Account Manager to assist with service, maintenance and set-up related to commercial accounts including bonds.
  • Assist with Processing new and renewal policies.
  • Reviews policies for accuracy.
  • Processes Certificate of Insurance.
  • Reviews carrier websites for daily processing.
  • Follow up on claims
  • Assists with maintaining relationships with clients, producers, underwriters, marketing staff and claim adjusters.

Qualifications

  • High School diploma or equivalent.
  • 1 to 3 years of industry related experience.
  • Insurance P&C Agency licensure a plus.
  • Must be proficient in MS Word, Excel, and Outlook.
  • Detail oriented and have prior experience working with paperless systems. Prior experience with AMS360 (Vertafore) agency management system is a plus.
  • Strong customer service, verbal and written communication skills.
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