The Treasury Management Office has just opened a new position for a Merchant Services Business Analyst focused on business processes and procedures. If these are your competences, read on for more details.
Here’s a day in the life:
- Review, analyze and evaluate business processes, procedures and user needs.
- Provide data analysis to support, compile and report key information for operations and business objectives.
- Responsible to drive processes and improvement initiatives by gathering and documenting business requirements.
- Perform and participate in the analysis, design and implementation of business processes and procedures following appropriate standards.
- Analyze and interpret data to identify trends, patterns and opportunities for the business and clients.
- Communicate analysis and interpretation to appropriate audience.
- Produce, publish and distribute operational reports relating to the development and performance of products and processes.
- Conduct tests or test planning sessions provide input for feasibility and prepare user documentation and follow-up evaluation.
- Act as a liaison with various departments, management and staff to resolve problems and improve processes and procedures.
- Perform project management leadership functions as a project manager or team member.
- Take on additional tasks as necessary to support the team.
What you need to bring to the table:
- Requires a Bachelor’s business, finance or a related field and 2+ yrs experience in business process analysis, gathering and documenting business requirements or other directly related experience. A combination of education and experience may meet requirements.
- Experience in analysis of business process and workflow and/or process improvement recommendations.
- Some experience with project methodology.
- Working knowledge of business processes analysis, business workflow and process improvement recommendations.
- Working knowledge of project techniques and practices.
- Knowledge of department specific processes, computer or systems applications or other knowledge skills or abilities may apply.
- Ability to solve problems including multiple priorities and research conflicting and/or inaccurate data.
- Solid analysis and communication skills, both verbal and written.
- Solid interpersonal skills with the ability to work with both management and staff employees.
- Must be able to meet deadlines.
