Company Description
We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Description
People:
· Develop department personnel. Show them a career, not just a job
· Conducts staff appraisals and make salary reviews
· Develop solid # 2 to run operations and assist in retention
Operations:
· Oversee the management of the branch ocean department
· Ensure that productivity and profitability goals for ocean department are met
· Be responsible for the training and development of ocean staff within the branch
· Be responsible for compliance & quality issues for the ocean product in the branch
· Compliance with Expeditors OPS Procedures
· Compliance with local/regional government and Federal Maritime
· Commission (FMC) regulations, including ATS
· Compliance with Dangerous Goods Regulations (where applicable)
· Compliance with LATAM, Middle East/ISC regulations
· Develop relationships with the “core” carriers
· Ensure EIO’s value statement is clearly communicated to each core carrier
· Provide local market feedback on carriers to the Regional Ocean Director
Customer
· Lead the branch ocean sales effort. At least 50% of time to be spent on sales calls
· Have a thorough understanding of local market pricing conditions
· Have a thorough understanding of & personal involvement with top 10 ocean customers
· Manage all ocean business within the branch after transition from sales
· Oversee the branch bid/quotation process for the ocean product
· Participate in the weekly branch sales meeting
Finance:
· Assist District Manager with preparation of annual department budget.
· Meet monthly with District Manager to review department financial PnL and productivity results and goals.
· Review, understand and focus on improving department freight yields.
· Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days.
· Ensure company credit procedures are followed and utilized effectively.
· Manage accounts payable to vendors (shipping lines, truckers etc.) utilizing BNP.
· Manage intercompany accounting discrepancies via AJAX report.
· Review Daily Branch Revenue report (Daily).
· Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed
Compliance:
· Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
· Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
· Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Culture:
· Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Systems:
· Be open to implementing new system changes and enhancements
· Be involved and suggest system/process improvements.
· Set the tone of this environment within your department.
Qualifications
Knowledge:
· Expeditors company policies and procedures knowledge
· A good understanding of Expeditors’ products, services and systems
· Strong market and competition knowledge
Skills:
· Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
· Good Microsoft Office skills (Excel, Word etc.)
· Negotiation skills
· Influencing skills
Behaviours:
· Emotional resilience
· Self-reflecting and open to feedback
· Initiative and ability to work in autonomy
· Role model of integrity and pride for all employees
· Proven leadership attitude and background