As one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If you’re looking for challenging work, smart colleagues, and a global employer with a social conscience, explore your potential at Invesco
The Department
Our mission is to build world-class, client-centric technology solutions that drive competitive advantage, grow our global business, and deliver an investment experience that helps people get more out of life. This mission is fueled by inventive and cohesive teams, which thrive on teamwork and shared trust, and leverage diversity of thought. Our success is driven by our people, which is why we invest heavily in our talent, promoting continuous learning and development, offering opportunities to work with emerging technologies, and creating the space to discover.
Our high-performing, OneTech team is seeking candidates who innovate, operate effectively in an agile environment, challenges the status quo and are driven to succeed.
Your Role:
Work with a Global team to implement Enterprise Workplace and Collaboration solutions. Provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. This position will focus on technologies and services such as the following but not limited to Office 365 Design & Administration, Azure AD design and connectivity, migration of services to O365, MDM/MAM.
You will be responsible for:
- A key contributor to the team strategy, ensuring that strategy is in line with the business requirements and the Invesco Technology design principals
- Assist Team members, Team Leader, and/or Manager to make sure the service portfolio remains current, highlighting areas requiring attention
- Assist Team members, Team Leader, and/or Manager with problem management, investigation, resolution, and root cause analysis
- When required, act as the subject matter expert for all aspects of an assigned activity; all the while adhering to Invesco Technology’s project administration standards
- Assist and mentor the less senior members of the EWC engineering team in any aspect of their strategic and operational roles
- When required be able to present confidently in front of Senior Technology Leaders and Business Partners
- Ensure operational standards are adhered to; including actively looking to continuously improve working practices to ensure teams work as efficiently as possible as well as monitoring the health/effectiveness of the Engineering/Operations relationship
- Regularly review the team’s procedures ensuring that any gaps are identified and resolved, including but not limited to Start of Day checks, Business Recovery & overall operational skill level
- Adhere to the design, implementation, and delivery our of BR obligations
- Act as a technical point of contact to resolve escalated issues from Operations Teams
- Demonstrate and deliver excellent service to all business partners at all timesAs one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If you’re looking for challenging work, smart colleagues, and a global employer with a social conscience, explore your potential at Invesco
The Department
Our mission is to build world-class, client-centric technology solutions that drive competitive advantage, grow our global business, and deliver an investment experience that helps people get more out of life. This mission is fueled by inventive and cohesive teams, which thrive on teamwork and shared trust, and leverage diversity of thought. Our success is driven by our people, which is why we invest heavily in our talent, promoting continuous learning and development, offering opportunities to work with emerging technologies, and creating the space to discover.
Our high-performing, OneTech team is seeking candidates who innovate, operate effectively in an agile environment, challenges the status quo, and are driven to succeed.
Your Role:
Work with a Global team to implement Enterprise Workplace and Collaboration solutions. Provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. This position will focus on technologies and services such as the following but not limited to Office 365 Design & Administration, Azure AD design and connectivity, migration of services to O365, MDM/MAM.
You will be responsible for:
- A key contributor to the team strategy, ensuring that strategy is in line with the business requirements and the Invesco Technology design principals
- Assist Team members, Team Leader, and/or Manager to make sure the service portfolio remains current, highlighting areas requiring attention
- Assist Team members, Team Leader, and/or Manager with problem management, investigation, resolution, and root cause analysis
- When required, act as the subject matter expert for all aspects of an assigned activity; all the while adhering to Invesco Technology’s project administration standards
- Assist and mentor the less senior members of the EWC engineering team in any aspect of their strategic and operational roles
- When required be able to present confidently in front of Senior Technology Leaders and Business Partners
- Ensure operational standards are adhered to; including actively looking to continuously improve working practices to ensure teams work as efficiently as possible as well as monitoring the health/effectiveness of the Engineering/Operations relationship
- Regularly review the team’s procedures ensuring that any gaps are identified and resolved, including but not limited to Start of Day checks, Business Recovery & overall operational skill level
- Adhere to the design, implementation, and delivery of BR obligations
- Act as a technical point of contact to resolve escalated issues from Operations Teams
- Focusing on Global Administration of Office 365
- 5+ years in an Office 365 Engineering role or equivalent Microsoft cloud services experience
- Previous experience in a Financial Services, highly pressured environment, essential
- Must possess an up-to-date understanding of all Infrastructure technologies, good technical knowledge of Microsoft Services with a clear focus on O365 disciplines
- Must have the ability to diagnose and solve problems while maintaining professionalism and courtesy
- Interpersonal skills necessary to effectively communicate at all technical levels
- Be able to demonstrate a commitment to exceptional client service
- Excellent communication skills with the ability to understand and converse in English, verbally and in writing
- Be able to work adhere to Invesco technical and operational procedures and policies
- The necessary interpersonal skills to effectively interact and communicate throughout the IT organization with individuals of varying technical abilities
- Self-motivated, enthusiastic, approachable and people-oriented
- Technical Skills: O365 Conditional Access / ADFS (e.g. Claims Rules), O365 Exchange Online, O365 Tenant to Tenant migration, O365 Advanced Threat Protection (ATP), Azure AD, MFA (e.g. RSA, Duo Security), and MDM (e.g. WorkspaceOne\Airwatch, InTune Device Management)
What’s in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefits offerings including:
- Flexible time off and opportunities for a flexible work schedule
- 401(K) matching of 100% up to the first 6% with an additional supplemental contribution
- Health & wellbeing benefits
- Parental Leave benefits
- Employee stock purchase plan
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
Invesco’s culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing nondiscrimination in employment.
