Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:
Competitive remuneration package
Modern office/workshop with onsite parking
All the tools of trade provided
Exposure to world class technologies
Generous discounts on company products for multiple brands
TTI is currently seeking a Process Analyst to join our team in 21 Kelletts Road, Rowville Vic 3178. Reporting to the CI, PMO and Projects Manager.
Key Responsibilities
Process Improvement
Documenting and analysing the business requirements for tasks relating to business processes and / or systems
Evaluating the information given during workshops and meetings, producing process design documentation – (as is) and (to be) scenarios.
Analyse and produce proposals on changes to existing business processes, based on consideration of systems and business issues. Ensure involvement and buy in from relevant areas of the organisation in deriving the solution
Challenging the business on requirements (scope) and driving solutions in line with best business practice
Post implementation analysis – ensuring that any process / procedure changes or new processes introduced are being followed, benefits measured, and outstanding issues or constraints identified and planned to resolve.
Business Analysis
Working closely with the business to derive the business requirements and accurately articulating the requirements to enable internal and external parties to accurately deliver the outcome
Facilitate, organise and document workshops and follow through with the business on any meeting minutes they are responsible for. Ensure all parties involved actively understand their commitment to the delivery
Work closely with the IT department on design and implementation to ensure business requirements are being met and communicated to the business. Manage the business expectations and consistently provide feedback of the delivery.
Ensure business sign off is achieved throughout project lifecycle
Knowledge of SAP (ERP system) is an advantage.
Organisational
Work closely and provide feedback to direct manager on any issues or concerns relating to the delivery or any business scope changes. All design documentation and scope changes to be signed off and reviewed by direct Manager.
Effectively communicating with internal teams and external customers to deliver functional specifications and task/project commitment.
Assist in development of instructions and informational/training documentation at a level appropriate for the intended audience
Ability to communicate with all levels of the organisation
Ability to participate in multiple projects at one time. Ability to work across small to medium projects and across helpdesk calls
Ability to lead some small to medium projects according to the demands of the situation and the type of project
Skills & qualifications
Powerpoint, Word and Excel
SAP preferred – ERP system knowledge required
Strong verbal and written skills
Strong communication skills – ability to communicate with all levels of the organisation
Must be proactive with ability to think ahead, to be a team player and focussed on meeting deadlines
Presentation and training skills required
Understanding of Prince2/PMP methodology an advantage
Preferably an accounting, operational or strategic background with experience in business engagement
Demonstrated participation in project environments/ projects
Must be able to demonstrate initiative and creative problem solving
Exposure to business process management software preferred
