Careers at UnitedHealth Group
We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM
Product Specialist / Senior Product Analyst
UnitedHealthcare Global is more than just an insurance company. We offer innovative health care, assistance, security and insurance solutions that safeguard the health, wellbeing and productivity of globally mobile populations. Our mission is to help people live healthier lives and help make the health care system work better for everyone. That’s why we are committed to transforming health care and continuously exploring new ideas to help develop a simpler, more intelligent and cost-effective health care system. Applications are currently being invited for the role of Product Specialist within the Product & Proposition team.
About the role:
The successful candidate will be passionate about understanding customers’ needs, enjoys working with both internal and external stakeholders and demonstrates strong time management skills. The Product Specialist is responsible for supporting with the product design, product development and the management of the existing product portfolio. This includes the coordinatation of the product performance reviews to deliver against expectation, improve the competitive position and deliver optimal product performance.
This role would suit someone with excellent analytic skills, has a flair for creative thinking and concrete problem solving skills. Solid attention to detail and relationship building skills are vital. The successful candidate will support the Associate Director of Product in the delivery of new products and the management of existing product portfolio.
Responsibilities:
- Participate and support in the development and delivery of the Product strategy, strategic initiatives and Product roadmaps (e.g., positioning statement, problem definition, proposed solutions)
- Support market segments to pursue, based on market analyses and applicable business criteria
- Support and follow the product development and product review processes and coordinate the end to end delivery
- Develop, manage, and oversee project plans to drive the implementation of new or existing products
- Gather, analyze, and validate applicable data from internal and external sources (e.g., clients, prospects, potential customers) to identify market characteristics or needs (e.g., market opportunities, financials, technology trends, user preferences and industry or regulatory standards)
- Produce new or update existing product literature, ensuring it is efficiently delivered to the highest quality standard. Make recommendations and oversee the approvals and sign off process
- Demonstrate a strong understanding of the competitive landscape (e.g., strengths, weaknesses, opportunities, threats, gaps and global footprint)
- Develop and deliver product training for applicable internal and external audiences (e.g., functional teams, brokers, TPA’s and partners)
- Provide product support and monitoring to address ongoing questions and known issues
- Work effectively with a wide range of internal and external stakeholders and distribution channels to deliver and support the product strategy and the day to day responsibilities
- Contribute to the development and implementation of team goals and provide support on implementing goals.
Qualifications – External
Required Qualifications:
- Undergraduate degree in applicable area of expertise or equivalent experience.
- Experience in the healthcare or medical insurance industry
- Strong attention to detail and good commercial acumen
- Excellent verbal and written communications skills
- Highly motivated and driven with an ability to meet challenging deadlines
Preferred Qualifications:
- Accredited Product Advisor or Certified Insurance Practitioner or other relevant insurance qualifications
- Preference for experience in the private medical insurance market either on international or domestic basis
Soft Skills:
- Planning and Organising
- Communication & Influencing
- Commercial Awareness
- Drive for Results
- Innovation and Change
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Keywords: RPO, Product Analyst, Product Management, Product Specialist