Detroit, MI, US
The future is bright at DTE Energy! We are one of the largest Fortune 500 diversified utilities in the United States with an aspiration to be the best-operated energy company in North America and a force for good in the communities we live and serve. We have businesses in 26 different states and are comprised of regulated utility and non-utility businesses. Our utility business provides electric and gas service to approximately 3 million customers. Our non-utility businesses include a diversified portfolio of energy related companies, ranging from gas storage and pipelines to renewable power development.
DTE Energy’s utility and non-utility businesses are poised for significant growth. We look forward to working with highly motivated and team-oriented individuals to energize our efforts of growing economically and environmentally.
Recently, DTE Energy has been recognized as an outstanding place to work and has received the following accolades:
* Gallup Great Workplace Award for consecutive years
* Civic 50 Award for corporate citizenship excellence
* Indeed’s annual “50 Best Places to Work” award for two years running
* Metropolitan Detroit’s 101 Best and Brightest Companies to work For
* J.D. Power Customer Satisfaction Award
* Professional Women’s Magazine/Black EOE Journal “Best of the Best”
* Computerworld’s 100 Best Places to Work in IT
* Best Employers for a Healthy Lifestyle Gold Award
* Detroit Free Press Green Leaders Award
DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.
Testing Required: N/A
Location: Downtown Detroit – Walker Cisler Building
Bidding Restriction: 1 Year
Job Summary
Leads processes that support quality management program. Facilitates audit processes and project assessments. Resolves internal and external quality issues and coordinates activities of the quality management team. Works with leadership to develop recommendations that support quality initiatives. Acts as subject matter expert and provides guidance to team members and others in the organization. Span of control: 0; individual contributor.
Key Accountabilities
- Assesses and monitors quality requirements and related project specifications
- Develops and maintains the quality oversight schedule
- Leads maintenance of industry standard requirements (e.g., ISO 9001) and certification process, including responding to findings or issues and developing recommendations
- Performs audits, surveillances, and project assessments that support quality efforts
- Initiates Corrective Action Requests (CAR) as required for conditions affecting quality to gain resolutions and minimize re-work
- Monitors corrective actions to assessment findings or deficiencies
- Interfaces directly with leadership in the resolution of quality management issues
- Provides training and developmental needs for team members
- Leads oversight of quality management reporting requirements and related issues
Minimum Education & Experience Requirements
- Bachelor’s degree and seven years of experience in quality management, inclusive of working with ISO 9001 auditing standards, inclusive of 3 years leading projects and/or teams
Other Qualifications
Preferred:
- Current or previous auditor certification
Other Requirements:
- Knowledge of quality management systems
- Ability to lead and manage projects
- Exhibits confidence in self and others, inspires and motivates others to perform well, and effectively influences actions and opinions of others
- Makes decisions systematically, can make decisions under pressure and build consensus
- Understanding of the budget and procurement process
- Verbal and written communicate skills and ability to create reports and presentations,
- Experience with Excel and Word
- Knowledge of industrial ISO 9001:2015 standards
Additional Information
Incumbents may engage in all or some combination of the activities and accountabilities and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.
