Job Description
As a Regulatory Delivery Consultant III, you will consult with clients during implementations to delivery client-specific venue configuration, testing and training. This will include consulting with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance. You will provide implementation process leadership for client work groups, complete complex full-system solution build and maintain accountability for build quality score and follow up actions. In addition, your responsibilities will include navigating across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement leadership. As a member of the team you will develop and execute complex test plan and test script execution and follow change management process for new defects, establish best practices for knowledge transfer and process improvement as well as assume venue coaching responsibility for other associates.
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