Our Story
Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities.
A career with Scentre Group fosters the chance to be part of a company that is transforming the digital and physical retail space. Work with great people and add value to a tangible product you can see.
Your opportunity
We have a fantastic opportunity available in our Retailer Account Services (RAS) team for a switched on Credit Administrator. You’ll provide support in the process of collecting outstanding rental arrears from our retail tenants. You will partner very closely with our Centre-based teams, and act as a point of contact for our retailers for resolution of any account issues and enquiries.
Sitting within our large, high-performing team, day to day you’ll be responsible for a range of retailers’ rental account management and administrative tasks. A snapshot of your role:
Manage retailer rental accounts and timely payments
Achieve monthly collection target as per KPI
Updating of debtor notes and ongoing action in relation to debt in SharePoint
Prepare account reconciliations
Monitor ongoing debtor Payment Plans
Manage internal and external stakeholder communications
Undertake daily banking of rent to trust accounts
Answer incoming calls/emails for account queries
Collect and record insurance documents from retailers
The role is being offered as an fixed-term contract position with full-time hours and will be based from our Sydney Support Office, located conveniently above Westfield Sydney.
What will set you apart from the rest?
We’re looking for a self-motivated, confident and detail-orientated individual, who enjoys working in a fast-paced environment. You’ll have experience in a collections / debt recovery / Account Management role or similar, and through this you’ve gained confidence when building relationships with a range of different stakeholders. You’ll be confident working with Microsoft Excel, have excellent written communication skills, and also be able to demonstrate an ability to manage multiple priorities too. If you enjoy building and managing relationships with multiple stakeholders and like solving commercial problems, then this role is for you.
What sets us apart from the rest?
Diverse career paths across our vertically integrated business
Ability to innovate in a company that not only encourages it but will facilitate it
Competitive benefits including 18 weeks parental leave, volunteer days to work with our charity partners, health and wellbeing discounts and the ability to purchase extra annual leave
To us, diversity is about recognising and valuing the contribution of people from different backgrounds, with different perspectives and experiences. We believe that all the ways we’re different contribute to our success. Diversity includes (but is not limited to) gender, age, disability, sexual orientation, ethnicity, religion, and cultural background. Inclusion is promoting and developing a culture where all of us can be ourselves and thrive. It’s important to us that our workplace reflects the communities in which we operate, and Aboriginal and Torres Strait Islander peoples are encouraged to apply to all roles at Scentre Group.
