Genuine service personality, with high EQ.
· Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
· A minimum of one-year experience in a similar position in a 5-star hospitality company.
A strong command of both written and spoken English is required; additional language is an asset.
· Conduct all operational tasks in F&B Service while living up to service standards and procedures.
· Go the extra (s)mile where you can.
· Prevent complaints and ensure adequate service recovery where needed.
· Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
